Richard A S Spencer
Perlethorpe
Summary
Accomplished professional with expertise in key account handling, product knowledge, and lead generation. Demonstrated success in product demonstration and brand development, driving new business acquisition. Adept at fostering strong client relationships and delivering strategic solutions to enhance brand presence. Committed to leveraging skills for continued growth and success in dynamic environments.
Customer-oriented, strategic-thinking and meticulous sales professional with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multitasking and self-motivated leader with expertise on expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Effective at identifying customer needs to deliver solutions.
Overview
22
22
years of professional experience
Work History
Business Development Manager
SuperFOIL Insulation
01.2019 - 03.2025
- Maximise on existing relationships with customers
- Develop relationships with suppliers
- Working closely with Distribution Hubs and Builders Merchants
- Find and win new business with new clients via lead generation and development
- Customer / site visits with end users and merchants
- Carry out CPD / training sessions with trade staff / presentations
- Manage diary effectively to maximise impact on my patch
- Managed key accounts, ensuring high levels of customer satisfaction.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Secured new business opportunities by cultivating strong relationships with potential clients.
Conveyancing New Business Executive
Bird & Co Solicitors LLP
Newark-on-trent, Nottinghamshire
09.2014 - 11.2018
- Generating New Business for the firm via phone, emails, Face to Face & all forms of communications
- Developing Weekly & Monthly reports for the firms partners
- Presentations at trade shows & fairs
- Market Research
- Management and Organisation
- Increased market visibility by developing strategic business partnerships.
- Achieved revenue growth with sales strategies implementation.
Football Development Officer
Rushcliffe, South Nottinghamshire Academy
11.2008 - 09.2014
- Working autonomously to develop grassroots football and creating opportunities for the wider community
- Working with local schools, concentrating on the primary & junior sector, and businesses to develop programs and income streams
- Doubled revenue generated from hiring school amenities
- Negotiating maintenance contracts for all third generation football sites in Nottinghamshire
- Chairing meetings and giving presentations relating to football development matters
- Creating marketing and advertisements to promote local facilities
- Sole responsibility for accounts and producing financial reports for the school and the Football Association
- Organising events, such as: disability sporting festivals and women and girls football tournaments
- Pro-actively gained funding from Sport England for equipment
- Managing and mentoring young leaders into the football futures programme
- Handled all related funding issues that came along within the post, and reported these back to the FA and Football Foundation
- Creating and delivering educational and inspirational coaching programmes across the district
- Creating and delivering the national Football Associations 1st4Sport coaching programme on a term by term, identifying the need
- Evaluated impact of developmental programmes using key performance indicators.
- Collaborated with local businesses for potential partnerships and sponsorship opportunities.
Football Development Officer Support
Nottingham Football Association
01.2008 - 11.2008
- Working within a team to support Football Development Officers
- Produced the Nottinghamshire Football Associations strategic review
- Organising and administrating coaching courses
- Meeting strict targets and deadlines for administration and reporting
- Successfully promoted to Football Development officer
Football Coach
English Soccer School of Excellence, Dubai, UAE
04.2004 - 12.2007
- Coaching football to children between the ages of 2 to 14 years old
- Creating inspiring and inventive lesson plans to individually suit different children’s needs
- Sole responsibility for all strategic planning of classes and sessions held within six schools
- Organised and ran sports summer camps
- Coached sports classes for children with autism
- Handled all funding / finance issues that came along with position
- Worked autonomously in a number of private schools in the UAE to deliver interesting and inspirational coaching programmes
Sales Executive / Operations Support
Carole Nash Insurance
Manchester
11.2003 - 04.2004
- Hand selected by management to be part of the small operations support team
- The operations support team were called upon to cover many different disciplines when needed
- Disciplines included: Marketing, sales, customer service, handling a portfolio of claims and training new recruits
- Handing a claims notification file of over two hundred cases
- Liaising with other insurers, police and the financial ombudsman
- Face to face customer service using a sensitive manner in stressful situations
Sales Executive
Direct Line Insurance
Manchester
10.2002 - 11.2003
- Exceeded sales targets by converting incoming insurance calls
- Achieved ‘top seller’ status within my team
- Cross selling other products to increase revenue
- Trained new recruits to the sales department
- Handled all funding / finance issues that were included in position
Education
BA (Hons) - Business Management and Sport Science
Manchester Metropolitan University
FA Level 1 & 2 - Coaching Football
Bolton Wanderers FC
CSLA - undefined
Sports Leaders Award
National Coaching Foundation Training - undefined
HND - undefined
Sport Science and Leisure
Five GCSE’s - Mathematics, English, Politics, Physical Education
Skills
- Key account handling
- Product knowledge
- Lead generation
- Product demonstration
- Brand development
- New business acquisition
Personal Information
- Date of birth: 09/06/77
- Nationality: British
Qualifications
- BA (Hons) Business Management and Sport Science – Manchester Metropolitan University
- FA Level 1 & 2 in Coaching Football – Bolton Wanderers FC
- CSLA Sports Leaders Award
- National Coaching Foundation Training
- Hanson Sports Coaching Award
- HND Sport Science and Leisure
- Five GCSE’s grade A-C – Mathematics, English, Politics, Physical Education
Timeline
Business Development Manager
SuperFOIL Insulation
01.2019 - 03.2025
Conveyancing New Business Executive
Bird & Co Solicitors LLP
09.2014 - 11.2018
Football Development Officer
Rushcliffe, South Nottinghamshire Academy
11.2008 - 09.2014
Football Development Officer Support
Nottingham Football Association
01.2008 - 11.2008
Football Coach
English Soccer School of Excellence, Dubai, UAE
04.2004 - 12.2007
Sales Executive / Operations Support
Carole Nash Insurance
11.2003 - 04.2004
Sales Executive
Direct Line Insurance
10.2002 - 11.2003
FA Level 1 & 2 - Coaching Football
Bolton Wanderers FC
CSLA - undefined
Sports Leaders Award
National Coaching Foundation Training - undefined
HND - undefined
Sport Science and Leisure
Five GCSE’s - Mathematics, English, Politics, Physical Education
BA (Hons) - Business Management and Sport Science
Manchester Metropolitan University
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