Summary
Overview
Work History
Education
Skills
Languages
Timeline
playing piano, writing songs,tennis, table tennis
Manager

Richard Adetoye

Ado Ekiti

Summary

Dynamic manager with a proven track record at Fountain of Hope Hospital, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and maintained a productive work environment. Skilled in time management and decision-making, driving employee engagement and operational success.

Overview

4
4
years of professional experience

Work History

Manager

Fountain of Hope Hospital, Ado-Ekiti State.
02.2023 - 01.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Customer Service Representative

MTN
04.2022 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Medical Doctor

University of Ilorin Teaching Hospiital
01.2021 - 02.2022
  • Diagnosed and treated patients suffering from chronic conditions.
  • Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
  • Mentored junior physicians and medical students, fostering a supportive learning environment that promoted professional growth.
  • Educated patients and families on benefits of healthy diet and adequate exercise.

Education

M.D. - Medicine

Richmond Gabriel University
St Vincent And The Grenadines
12-2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Languages

English
Full Professional

Timeline

Manager

Fountain of Hope Hospital, Ado-Ekiti State.
02.2023 - 01.2025

Customer Service Representative

MTN
04.2022 - 01.2023

Medical Doctor

University of Ilorin Teaching Hospiital
01.2021 - 02.2022

M.D. - Medicine

Richmond Gabriel University

playing piano, writing songs,tennis, table tennis

I enjoy writing songs and playing the piano to explore creativity and expression. I also play table tennis and tennis, this games allow me to practice focus, strategy, and agility

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