Summary
Overview
Work History
Education
Skills
Languages
Professional Qualifications
Additional Achievements
Work Availability
Quote
Timeline
Manager
Richard Morris

Richard Morris

Cwmbran,Torfaen

Summary

A dedicated professional with a passion for technology and innovation, with proven expertise in project leadership and business transformation in the IT sector. Skilled in spearheading change, fostering innovation, and delivering strategic projects in a regulated environment. Seeking to leverage my experiences and skills as a Technology Innovation Lead in the water sector.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Technology Innovation Lead

Dwr Cymru Welsh Water
Saint Mellons, Cardiff
05.2022 - Current
  • Leading the IT Innovation Capability to deliver a programme of Proof of Concepts (POCs), Pilots, and Design Thinking led workshops for all levels of stakeholders.
  • Reporting on ongoing innovation initiatives and business benefits to senior leadership including Chief Technology Officer, Head of Strategy & Head of Modern Workplace.
  • Managing innovation delivery groups to establish iLab, an internal ideas lab that champions innovation under director-level supervision.
  • Administering capital and operational (Capex/Opex) budgets to ensure cost-effective project delivery.
  • Utilising strong interpersonal skills to capture business opportunities for innovation and delivering organisational value.
  • Delivering Microsoft Copilot Early Access Programme to 300 users in experimental generative AI technologies.
  • Building partnerships with utility companies to share technical innovation insights.

Innovation Project Manager

Dwr Cymru Welsh Water
Saint Mellons, Cardiff
03.2021 - 05.2022
  • Led an innovation team of specialists, improving team competency and maturity.
  • Reported to senior levels of DCWW in programme metrics, capability maturity levels, and continuous improvement measures of innovation capability.
  • Collaborated with CGI in ambitious applications of AI/ML POCs to increase wastewater operational efficiency.
  • Initiated research initiatives within the ITS Innovation team to horizon-scan new technologies and analyse their risk, influence, and impact on the water sector and DCWW overall.

Graduate & Innovation Coordinator

Dwr Cymru Welsh Water
Saint Mellons, Cardiff
04.2017 - 03.2021
  • Worked with Enterprise Architecture to align IT strategic goals to support all company functions and IT demand.
  • Delivered targeted hackathons and large design thinking events in collaboration with external partners, including Capgemini and Wipro Digital.
  • Expanded knowledge of IT (IT-CMF, IVI) capability models to improve service to internal customers and build stronger partnerships with suppliers.
  • Coordinated successful innovation conference events with IT partners to challenge DCWW and explore innovative solutions to water utilities.

Education

Bachelor of Science - Physics

Aberystwyth University
Aberystwyth
09.2010 - 06.2013

Skills

  • Innovation Management
  • IT Strategy Definition & Implementation
  • Leadership & Team Management
  • Business Transformation
  • Risk & Impact Analysis
  • Project Management (PRINCE2 Certified)
  • Agile Methodology (PRINCE2 Certified)
  • Stakeholder Management
  • Budget Management
  • Strategic Partnerships

Languages

Welsh
Intermediate

Professional Qualifications

  • PRINCE2 Agile Practitioner (Certified 2022)
  • DCWW Leadership Programme accreditation with SA Partners & Cardiff University
  • Prince2 Practitioner (Certified 2017)
  • Lean Yellow Belt (2018)
  • ILM Level 3 (Team Management, Coaching, and Mentoring)

Additional Achievements

  • Worked on the Dwr Cymru Welsh Water IT Transformation Programme, focusing on the design and delivery of an innovation capability.
  • Mentored an apprentice from Network 75, promoting their work to create a Power App to support a heavily governed safety process.
  • Led the Smarter Ways of Working Champions Network during the COVID-19 pandemic response focusing on technical support for newly remote workers.
  • Supported the "Million Makers" project at DCWW for the Prince's Trust, exceeding the fundraising target and raising £62,000 for charity.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"Innovation—any new idea—by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires courageous patience."
Warren Bennis

Timeline

Technology Innovation Lead

Dwr Cymru Welsh Water
05.2022 - Current

Innovation Project Manager

Dwr Cymru Welsh Water
03.2021 - 05.2022

Graduate & Innovation Coordinator

Dwr Cymru Welsh Water
04.2017 - 03.2021

Bachelor of Science - Physics

Aberystwyth University
09.2010 - 06.2013
Richard Morris