Summary
Overview
Work History
Education
Skills
Languages
Timeline

Ricardo-Victor Rusu

Luton,Herefordshire

Summary

Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations. Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in fashion sales, providing accuracy and efficiency in day-to-day store tasks. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Labourer

AVV Solutions
London
06.2023 - 08.2023
  • Maintained tools, equipment and machinery in good working order.
  • Manually sorted and loaded goods.
  • Cross-trained on different stations to assist with production needs.
  • Carried out activities in line with work schedule.
  • Received new shipments of production materials, quickly unloading trucks and staging based on needs.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Maintained record of zero safety incidents and compliance with HSE regulations.
  • Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.

Sales assistant

JD Sports
Luton, Central Bedfordshire
12.2021 - 02.2022
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Carried out active selling from initial customer greeting.
  • Boosted product sales by offering selection guidance to customers.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Assisted customers in locating specific items to boost satisfaction.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Processed returned or exchanged items and provided refunds to customers.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.

Education

BTEC Level 3 - Information Technology

Luton Sixth Form College, Luton
09.2021 - 05.2023

GCSEs - Math

Lea Manor High School Performing Arts College, Luton

GCSEs - English

Luton Sixth Form College, Luton

Skills

  • Marketing
  • Problem-solving
  • Leadership
  • Public relations
  • Time management
  • Communication skills
  • Customer service
  • Product expertise
  • Promotions
  • Money handling
  • Brand awareness
  • Stock security
  • Customer assistance
  • Returns
  • Face-to-face selling
  • Self-motivated

Languages

Romanian
Native
English
Native

Timeline

Labourer - AVV Solutions
06.2023 - 08.2023
Sales assistant - JD Sports
12.2021 - 02.2022
Luton Sixth Form College - BTEC Level 3, Information Technology
09.2021 - 05.2023
Lea Manor High School Performing Arts College - GCSEs, Math
Luton Sixth Form College - GCSEs, English
Ricardo-Victor Rusu