Ricardo Da Conceicao
Milton Keynes
Summary
A motivated professional with experience in customer service, problem-solving, and administrative support, seeking to transition into a Junior Sourcing Specialist role. Skilled in communication, negotiation, and building relationships with stakeholders. Eager to apply analytical abilities and time management skills to streamline procurement processes and support supply chain efficiency.
Overview
1
1
year of professional experience
Work History
Prison Officer
HMPPS
Milton Keynes
10.2023 - 07.2024
- Facilitated the resolution of conflicts and improved communication with stakeholders, which can be applied to managing supplier relationships.
- Developed strong interpersonal skills while handling sensitive situations, crucial for negotiating contracts.
- Maintained detailed records, a skill transferable to tracking supplier performance.
Aviation Security Officer
London Luton Airport
Luton
03.2023 - 07.2023
- Assisted in coordinating security processes, a valuable experience for coordinating logistics in sourcing.
- Delivered excellent customer service, which translates into effective communication with suppliers.
- Collaborated with team members and external parties, enhancing teamwork and stakeholder management skills.
Shift Leader
One Stop
Milton Keynes
02.2023 - 04.2023
- Managed stock and inventory levels, demonstrating familiarity with supply chain processes.
- Handled vendor interactions for stock replenishment, providing experience in procurement.
- Resolved customer disputes, showcasing negotiation skills useful in supplier negotiations.
Education
Master of Science - International Hotel Management
University of Surrey
Bachelor of Arts - Politics and Economics
University of Liverpool
Skills
Negotiation skills
Excellent verbal and written communicationStrong customer service and listening skillsEffective time managementProfessional attitude with excellent telephone communication skillsAnalytical skillsProblem-solving skills
Time Management skills
Languages
Chinese (Cantonese)
Chinese (Mandarin)
English
Timeline
Prison Officer
HMPPS
10.2023 - 07.2024
Aviation Security Officer
London Luton Airport
03.2023 - 07.2023
Shift Leader
One Stop
02.2023 - 04.2023
Master of Science - International Hotel Management
University of Surrey
Bachelor of Arts - Politics and Economics
University of Liverpool