
Junior Security Analyst transitioning from hospitality leadership into cybersecurity. Certified in Google Cybersecurity and TryHackMe SOC Level 1 pathway with hands-on experience in SIEM monitoring, alert triage, log analysis, and incident investigation. Strong communication and operational discipline from 10+ years of management roles.
● Prospect and onboard new clients through networking, outreach, and tailored proposals.
● Developed marketing campaigns that boosted engagement by up to 45% and generated new
business opportunities.
● Negotiated service agreements and built strong long-term client relationships.
● Delivered reports and insights to demonstrate ROI and support decision-making.
● Directed operations while executing strategies that expanded market presence and revenue.
● Hired and coached high-performing teams, aligning them with commercial goals.
● Oversaw financial management, improving budget efficiency and profitability.
● Introduced initiatives that enhanced customer retention and repeat business.
● Launched promotional strategies that grew visibility and sales performance.
● Strengthened vendor partnerships, negotiating favorable contracts.
● Streamlined operational processes, improving service efficiency.