Rianna Ruparelia
Summary
I’m a confident and committed Business Support professional with a proven ability to deliver high-level administrative, HR, and financial support across complex public sector environments. Currently working within the Secretariat Department, I provide direct support to the Director and Assistant Directors of Corporate Resources—managing confidential communications, coordinating strategic meetings, and overseeing recruitment and procurement processes.
My reputation across the Directorate is built on trust, reliability, and a proactive approach to problem-solving. I’m regularly entrusted with sensitive tasks and high-stakes projects, and I’ve contributed to process improvements that have streamlined operations and enhanced team efficiency. From liaising with trade unions and HR advisors to managing supplier relationships and budget tracking, I bring precision and professionalism to every aspect of my role.
Known for my adaptability and strong interpersonal skills, I’ve built lasting relationships across departments and consistently deliver results under pressure. I take pride in being a go-to person for senior leaders and thrive in roles where I can make a meaningful impact behind the scenes.
Overview
4
4
years of professional experience
16
16
years of post-secondary education
Work history
Business support officer
Leicestershire County Council
Leicester, Leicestershire
09.2024 - Current
- Provide high-level administrative support to the Director and Assistant Directors of Corporate Resources while independently managing a varied workload
- Arrange meetings with internal and external stakeholders on behalf of senior leadership, including scheduling, agenda preparation, and minuting confidential discussions
- Coordinate HR-related activities such as job evaluation panels, liaising with trade unions, HR advisors, and cross-departmental teams to ensure smooth execution
- Manage procurement processes: raise purchase orders, onboard suppliers, coordinate with vendors, receipt orders, and ensure timely payments aligned with budget deadlines
- Monitor and maintain cost centre accuracy, ensuring financial records are balanced and compliant with internal controls
- Support recruitment processes, including managing hiring timelines, contributing to candidate shortlisting, and organising interviews—most recently for a new Head of Finance
- Introduced improvements to existing administrative systems and workflows, enhancing efficiency and streamlining operations across the department
Dance instructor
Shiamak Davar International
Leicester, Leicester
01.2022 - Current
- Began dancing at age 3 and transitioned to professional performance by age 13, demonstrating lifelong dedication and discipline
- Selected in 2022 to work under renowned Bollywood choreographer Shiamak Davar, gaining elite-level training and industry recognition
- Taught diverse age groups across the UK from toddlers (age 3) to seniors (age 60) adapting teaching styles to suit all abilities and backgrounds
- Performed at prestigious events both nationally and internationally, showcasing versatility across genres and cultural platforms
- Conducted weekly evening classes while managing freelance commitments, balancing creativity with professional consistency
- Built strong client relationships across the globe, earning a respected reputation within the dance community for excellence and reliability
Business support officer
Leicester City Council
Leicester, Leicester
01.2025 - 09.2025
- .Coordinated with internal and external stakeholders—including schools, parents, and other councils—to support the development and delivery of Education, Health and Care Plans (EHCPs) for children with special educational needs.
- Managed a central SEN inbox, efficiently handling consultations, EHCP submissions, and external queries to ensure timely and accurate responses.
- Provided operational support to the SEN Finance team, including raising purchase orders, receipting invoices, liaising with suppliers, and monitoring departmental budgets.
- Assisted in the allocation of SEN transport services, assessing eligibility criteria and managing transport budgets to ensure appropriate provision for children.
- Demonstrated strong organisational skills and attention to detail in a fast-paced, multi-disciplinary environment, contributing to improved service delivery and stakeholder satisfaction.
Customer sales assistant
White Tiger Company
Leicester
04.2021 - 09.2025
- Worked as a Customer Sales Assistant at White Tiger Company during university summer holidays, selling Vodafone SIM-only contracts
- Utilised strong sales techniques and persuasive communication to meet daily targets in a fast-paced retail environment
- Demonstrated excellent interpersonal skills by engaging with diverse customers and adapting approach to suit individual needs
- Balanced adherence to a structured sales script with the ability to customise pitches for maximum impact and relevance
- Developed quick-thinking and problem-solving abilities to handle objections and close sales effectively
- Gained valuable real-world experience in customer service, product promotion, and performance-driven sales
Education
GCSEs -
Beauchamp College
Leicester 09.2016 - 07.2028
A-Levels -
Beauchamp College
09.2018 - 07.2020
Diploma of Higher Education - Business Management
Coventry University
Coventry 09.2020 - 09.2022
Skills
- Stakeholder Management – Skilled in liaising with internal teams, external partners, schools, councils, and global clients
- Administrative Support – Experienced in diary management, meeting coordination, agenda creation, and minute-taking for senior leadership
- HR Coordination – Proficient in managing recruitment processes, job evaluation panels, and collaborating with trade unions and HR advisors
- Procurement & Finance – Capable of raising purchase orders, receipting invoices, supplier setup, budget tracking, and cost centre management
- Process Improvement – Proven ability to innovate and streamline existing workflows for greater efficiency
- Event & Performance Management – Delivered high-profile dance performances and workshops across the UK and internationally
- Teaching & Coaching – Adaptable instructor with experience teaching dance to diverse age groups, from toddlers to seniors
- Transport Logistics – Allocated SEN transport based on eligibility criteria and budget constraints
- Confidentiality & Discretion – Trusted to handle sensitive information and high-level meetings with professionalism
- Multitasking & Time Management – Balanced multiple roles and responsibilities across departments and freelance commitments
- Client Relations – Built a strong reputation through consistent communication and service delivery across global networks
- Creative Leadership – Worked under elite choreographers and contributed to artistic direction and community engagement
Affiliations
- Dance
- Content Creation
- Social Media Management
Languages
English
Fluent
Gujarati
Elementary
Timeline
Business support officer
Leicester City Council
01.2025 - 09.2025
Business support officer
Leicestershire County Council
09.2024 - Current
Dance instructor
Shiamak Davar International
01.2022 - Current
Customer sales assistant
White Tiger Company
04.2021 - 09.2025
Diploma of Higher Education - Business Management
Coventry University
09.2020 - 09.2022
A-Levels -
Beauchamp College
09.2018 - 07.2020
GCSEs -
Beauchamp College
09.2016 - 07.2028