Rianna-Jo Lockley

Managed vehicle bookings and processing to maintain timely operations, minimising delays and optimising workflow.

Planned and loaded vehicles to meet weight limits, ensuring safety, security, and compliance before departure.

Performed data entry tasks by accurately recording outbound jobs, stock movements, and warehouse transfers. - I am responsible for keeping accurate records of outbound jobs, stock movements, and warehouse transfers, ensuring all information is updated correctly and can be relied upon.

Maintained site awareness in a fast-paced yard environment, ensuring adherence to health and safety procedures at all times. - Working in a fast-paced yard environment, I stay alert to my surroundings at all times and follow all health and safety procedures, ensuring PPE is worn and operations are carried out safely around forklifts, Combi lifts, and articulated lorries.

Collaborated with team members to provide exceptional customer service and support throughout operational processes. - I enjoy working as part of a team and supporting colleagues where needed to ensure customers receive a professional and efficient service from start to finish.

Prepared and checked transport paperwork to facilitate quick processing of vehicles, including commercial invoices for UK shipments.

Communication - I communicate regularly with customers, drivers, warehouse staff, and colleagues to keep operations running smoothly and ensure any issues are resolved quickly and effectively.

• Client Management – Maintain strong client relationships and ensure satisfaction.
• Product Knowledge – Expert in uniform offerings and customisation options.
• Order Processing – Oversee order accuracy and on-time delivery.
• Communication – Coordinate effectively with clients, sales, and production teams.
• Time Management – Manage multiple accounts and meet deadlines efficiently.
• Sales Support – Assist with quotes and upselling opportunities.
• Problem Solving – Resolve issues quickly, including delays and discrepancies.
• Navision & Systems – Proficient in Navision for order tracking and inventory management.
• Warehouse Operations – Knowledge of inventory control and shipping logistics.
• Attention to Detail – Ensure accuracy in custom orders and client specifications.

• Collaborated with Maersk to ensure efficient container handling, logistics, and customs clearance, including HTS classification and qualification .
• Coordinated with Poundland depots to track container locations, optimise scheduling, and maintain warehouse efficiency.
• Utilised Dispatcher and Oracle systems to manage container arrivals, monitor logistics, and ensure accurate customs documentation.
• Applied advanced Excel skills to analyse data, generate reports, and track container movements, and inventory.
• Leveraged supply chain knowledge to optimise logistics, improve inventory flow, and coordinate effectively between suppliers, depots, and warehouses.
• Reviewed and validated data in Oracle and Excel to ensure the accuracy of locations, SKUs, purchase orders, and customs documentation.
• Applied warehouse experience to manage container handling, and maintain accurate stock control.
• Collaborated with cross-functional teams to contribute to the successful completion of key projects.

• Opening and setting up the pub, as well as cleaning and preparing the pub at ready for the next day
• Greet customers, and take care of any orders they have, or any concerns they may want to share
• Collecting glasses, cleaning, and general maintenance of the premises
• Cash handling and counting and dealing with cash at the end of each shift

• Sorting files and updating databases as required
• Answer the phone and deal with requests for information, whilst maintaining a professional manner and ensuring confidentiality
• Responsible for arranging meetings, telephone calls with clients, and creating and displaying presentations
• Adaptable to the changing priorities of the department with proven ability to change from one task to another at very short notice

• Emotionally supporting patients and aiding with their concerns where possible, offering reassurance and comfort
• Attending to patients needs for food and drinks
• Arranging transportation for patients and aiding in distribution throughout the hospital where needed
• Overall, I was there to do whatever I could to aid the emotional and physical well-being of the patients

• Accepting payment for customers purchases packaging and processing cash and card transactions through the till
• Creating arrangements of party balloons, filling with helium and decorating with the required messages
• Using the pricing gun to markup cards, replenishing the displays, and sorting the cards out into the correct occasions

• Greeting customers accessing the salon for beauty treatments, providing friendly, polite, and courteous customer service
• Carrying out the beauty treatment of their choice e.g., make-up, facials, manicure, or pedicure towards completion Of Level I in Beauty Therapy qualification