Riaan De Villiers
London,United Kingdom
Summary
Dynamic professional with a strong foundation in contract negotiation and management, coupled with a deep understanding of profit and loss. Demonstrates exceptional leadership skills and self-motivation, effectively managing projects and fostering robust customer relationships. Committed to leveraging expertise in customer relationship management to drive organisational success and achieve strategic goals.
Overview
20
20
years of professional experience
Work history
Operations manager
Crew Contractors
London, Middlesex
01.2016 - 01.2026
- Oversee direct employed staff and approximately 60 subcontractors.
- Liaised with stakeholders for transparent communication and better decision making.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Analysed performance metrics, identified areas for improvement in operations management.
- Led teams to achieve business objectives on time and within budget constraints.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Implemented quality control measures, enhanced product standards.
- Managed health and safety protocols to enhance workplace safety.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Directed and supervised administrative staff to ensure seamless daily operations with timely material availability and invoicing processes
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Production manager
Sheraton Blinds
London
03.2006 - 11.2015
- Ensured quality control by rigorous testing procedures.
- Overcame production challenges by strategic problem-solving methods.
- Innovated production techniques, resulting in cost-saving measures.
- Boosted team morale via recognition and reward systems.
- Streamlined production processes to enhance efficiency.
- Managed project timelines for successful product delivery.
- Delegated tasks efficiently to promote team productivity.
- Maintained machinery health with regular preventative maintenance checks.
- Implemented safety protocols, improved workplace security.
- Optimised inventory control with accurate forecasting.
- Met market demands by scaling up production capacity.
- Developed production plans covering schedules, quality goals and labour requirements.
- Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
- Adhered to regulatory and statutory requirements for Blind manufacturing.
Education
SSSTS - Construction
CTS Training Ltd.
London 07.2025 -
Skills
- Contract negotiation
- Profit and loss understanding
- Customer relationship management
- Leadership skills
- Project Management
- Contract management
- Self-motivation
Languages
English
Fluent
Afrikaans
Fluent
Affiliations
- Still playing rugby and cricket occasional. Coaching of junior teams in cricket and rugby
Timeline
SSSTS - Construction
CTS Training Ltd.
07.2025 -
Operations manager
Crew Contractors
01.2016 - 01.2026
Production manager
Sheraton Blinds
03.2006 - 11.2015