Ria Jenkins
Nuneaton,UK
Summary
Keen to develop my career further, I am seeking new opportunities to implement my vast skill set and fully embed myself in a new team. Drawing on experience from a range of areas, including education, safeguarding, customer service and hospitality – I am an adaptable individual who is able to build positive rapports with all age ranges. Self-motivated to consistently upskill, I am keen to develop professionally and am open to further training.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Progress Tutor/ Safeguarding Officer
King Edward VII Sixth Form College
Nuneaton
2023.10 - 2025.07
- Conducted one-on-one sessions for personalised attention to each student's needs.
- Maintained records of each student's progress, identifying areas needing further improvement.
SEN Teaching Assistant
Oakwood Primary School
Nuneaton
2017.09 - 2023.10
- Facilitated communication between students, parents, and staff to ensure understanding of progress and goals.
- Supported the classroom teacher in monitoring, assessing, and recording students progress.
Waitress and Bar Staff
Mitchells & Butlers
Nuneaton, ENG
2022.05 - 2023.02
- Delivered high-quality customer service.
- Handled cash and card transactions, processed bills efficiently, and balanced tills at the end of each shift with accuracy and responsibility.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
Education
Level 2 in Education - Supporting Teaching and Learning
SCCU Apprenticeship
Nuneaton 2017.09 - 2018.07
Level 3 - Supporting Teaching and Learning
SCCU Apprenticeship
Nuneaton, Warwickshire 2018.09 - 2019.07
AS level - Sociology, History, Government and Politics
Higham Lane Sixth Form
Nuneaton 2016.09 - 2017.07
GCSEs -
Higham Lane School
Nuneaton, Warwickshire 2011.09 - 2016.07
Skills
- SEN support
- Cash handling
- Liaising with professionals
- Deadline Management
- Confidentiality
- Team Work
- Customer service
- Upselling
- Time management
- Managing challenging behaviours
- Problem management
- Complaint handling
- Customer experience
- Professional collaboration
- Communication skills
- GDPR compliance
- Organisational skills
- Records management
- Independent Work
- Coordinating meetings
Certification
- DBS Certificate, Present
- Designated Safeguarding Lead initial training, 05/01/24 - 05/01/27
- Emergency First Aid, 01/01/24 - 01/01/27
- Mental Health First Aid, 04/01/24 -04/01/26
Accomplishments
Duke of Edinburgh Bronze Award - June 2016
References
References available upon request.
Timeline
Progress Tutor/ Safeguarding Officer
King Edward VII Sixth Form College
2023.10 - 2025.07
Waitress and Bar Staff
Mitchells & Butlers
2022.05 - 2023.02
Level 3 - Supporting Teaching and Learning
SCCU Apprenticeship
2018.09 - 2019.07
Level 2 in Education - Supporting Teaching and Learning
SCCU Apprenticeship
2017.09 - 2018.07
SEN Teaching Assistant
Oakwood Primary School
2017.09 - 2023.10
AS level - Sociology, History, Government and Politics
Higham Lane Sixth Form
2016.09 - 2017.07
GCSEs -
Higham Lane School
2011.09 - 2016.07