Ria Bangera

Customer-focused professional with extensive experience in delivering exceptional service in high-pressure environments. Proficient in cash handling and stock management, ensuring efficient operations. Recognized for maintaining high standards of quality and cleanliness while fostering a welcoming atmosphere. Enthusiastic about providing memorable experiences and keen to learn more about coffee preparation and barista techniques, bringing a positive attitude and eagerness to grow within the role.

Campus Food Stall Volunteer – College Festival

• Served over 500+ customers daily during a week long event with efficiency and a positive attitude.
• Assisted in stock control by monitoring inventory levels and restocking before high-demand periods.
• Handled cash and mobile app payments accurately during high-volume transactions.
• Maintained cleanliness and order in the dining area, creating a pleasant experience for students.
• Coordinated with kitchen staff to ensure timely service during peak hours.

Event Logistics Assistant – Intercollegiate Fest

• Managed registration desks for 500+ attendees, providing friendly and efficient assistance.
• Provided on-the-spot assistance to visitors, resolving issues promptly and courteously.
• Helped set up and maintain stalls, ensuring they were visually appealing and well-stocked.

Virtual Help desk Volunteer – College (During Covid-19 campus closure)

• Provided online assistance to new students via Zoom/WhatsApp regarding admissions and resources.
• Responded to 30–40 queries daily, resolving issues within 24 hours.
• Managed a shared spreadsheet to track requests and ensure follow-ups.