Rhythm Regmi
Peterborough, Cambridgeshire,Cambridgeshire
Summary
Background in fitness with extensive experience in coaching, group training, and client-focused program design. Skilled at creating motivating environments that help clients achieve their goals while driving engagement and retention through targeted promotions and campaigns. Experienced in managing daily gym operations, leading teams, and maintaining high standards of service, safety, and professional development.
Overview
7
7
years of professional experience
Work history
Personal Trainer
SnapFitness Peterborough
Peterborough, Cambridgeshire
01.2024 - Current
- Personal Trainer with a proven ability to drive meaningful, long-term client results through personalised coaching, strong interpersonal communication, and thorough client assessment and goal setting. Demonstrated results include supporting a client to lose 12kg in 3 months and helping another client build confidence in the gym, enabling them to train independently and efficiently. Providing consistent daily support by motivating clients and helping them see that their goals are achievable and attainable, frequently extending support beyond contracted hours, while adhering to high standards to ensure client satisfaction at all times. Highly adaptable, with the ability to adjust programmes to suit individual goals, preferences, and meet expectations
Assistant Manager
Snap Fitness Peterborough
Peterborough, Cambridgeshire
01.2024 - Current
- Proficient in sales and membership retention, with extensive experience conducting high-volume outbound phone outreach to book appointments, deliver gym tours, and convert prospects into members, consistently achieving a 97%+ conversion rate. Played a direct role in supporting annual revenue growth of 11% through effective lead conversion and member engagement strategies. Highly effective in member retention by identifying individual needs and goals and supporting members throughout their full journey to maximise engagement, satisfaction, and long-term loyalty.
- Experienced in marketing and promotional execution, leading a company photo shoot at HQ and delivering consistent Instagram promotional campaigns, actively engaging existing members while also reaching new prospects through business collaborations (B2B), outreach initiatives, and direct engagement with the general public. Additionally, led monthly member challenges with prizes, increasing participation, strengthening community engagement, and improving overall member retention.
- Demonstrated strong leadership and management capability while acting as Duty/Acting Manager, overseeing daily gym operations, supervising staff, delegating tasks, managing rotas and schedules, handling objections and escalations, and exercising decision-making authority across customer complaints, business collaborations, social events, and staff coordination.
- Strong focus on quality control and operational standards, carrying out daily facility and equipment inspections to ensure all machines were maintained to brand standards. While acting manager, managed supply ordering and inventory, and worked closely with external contractors and service providers to ensure any faulty equipment or missing parts were resolved promptly, minimising downtime and maintaining a high-quality member experience.
Fitness instructor/Sales Adviser
Energie Fitness Peterborough
Peterborough, Cambridgeshire
01.2022 - 12.2023
- Experienced in client acquisition and retention through proactive phone outreach, regular promotions, and personalised engagement. I consistently exceed customer service expectations by maintaining strong member relationships and ensuring all members feel supported and included. I also work collaboratively with colleagues to foster a positive, welcoming environment, ensuring that whenever a prospect enters the gym, they receive all the necessary information to choose the best membership package. From the moment they start their fitness journey, they are provided with the tools and guidance needed to achieve their goals, which in turn improves member retention and drives sales and revenue.
Supply Chain Associate
Amazon/Debenhams
Peterborough, Cambridgeshire
01.2020 - 02.2021
- Proven expertise in warehouse operations, efficiently picking and storing items while maintaining meticulously organised shelves. Demonstrates strong independence and consistently achieves hourly performance targets, contributing to overall operational efficiency. Committed to upholding rigorous safety standards and best practices, significantly reducing accidents and ensuring a secure, productive work environment.
Dining Attendant
Bollywood Tiger
Peterborough, Cambridgeshire
01.2019 - 01.2020
- Experienced hospitality professional skilled in delivering exceptional service in high-pressure environments. Responsible for ensuring that customers’ needs and expectations were consistently met, creating a welcoming and satisfying dining experience. Demonstrated the ability to remain calm and composed during busy periods, effectively handling customer objections in a manner that benefited both the business and the guests. This approach ensured that customers left the restaurant satisfied and that their expectations were fully met. Additionally, I was responsible for delegating tasks to ensure smooth operations and maintaining a consistently high standard of service.
Education
GCSEs - Maths
Peterborough Regional College
Peterborough, EnglandGCSEs - English
Peterborough Regional College
Peterborough, EnglandEngineering
Peterborough Regional College
Peterborough, EnglandLIBF level 2 certificate in Financial Education Grade C achieved
Stanground Academy
PeterboroughTLM Level 2 in IT User Skills in Open System and Enterprise
Stanground Academy
Cambridge, CambridgeshireSIA Door supervisor certificate
Highfield Qualifications
Peterborough Level 2 Fitness instructor Planning and delivering gym Based Exercise
Body Aid Solutions
PeterboroughPersonal Training
Body Aid Solutions
PeterboroughSkills
- Objection handling
- Client acquisition and retention
- Interpersonal communication
- Digital marketing
- Analytical problem solving
- Customer relationship building
- Staff management
Affiliations
- Martial Arts -Practicing and coaching fitness and martial arts, fostering discipline, focus, and resilience.
- Chess -Enhancing problem-solving, planning, and analytical thinking skills.
- Personal Development – Studying coaching methods, or attending workshops to improve professional knowledge.
Languages
English
Fluent
Hindi
Intermediate
Nepali
Native
Timeline
Personal Trainer
SnapFitness Peterborough
01.2024 - Current
Assistant Manager
Snap Fitness Peterborough
01.2024 - Current
Fitness instructor/Sales Adviser
Energie Fitness Peterborough
01.2022 - 12.2023
Supply Chain Associate
Amazon/Debenhams
01.2020 - 02.2021
Dining Attendant
Bollywood Tiger
01.2019 - 01.2020
GCSEs - Maths
Peterborough Regional College
GCSEs - English
Peterborough Regional College
Engineering
Peterborough Regional College
LIBF level 2 certificate in Financial Education Grade C achieved
Stanground Academy
TLM Level 2 in IT User Skills in Open System and Enterprise
Stanground Academy
SIA Door supervisor certificate
Highfield Qualifications
Level 2 Fitness instructor Planning and delivering gym Based Exercise
Body Aid Solutions
Personal Training
Body Aid Solutions