Dedicated professional with expertise in health and safety compliance, equipment maintenance, and customer service. Proven track record in team leadership and employee development, demonstrating leadership excellence. Committed to fostering a safe and efficient work environment while driving team performance and growth.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work history
Shift manager
Mc Donalds
Swansea
2021.03 - 2025.08
Oversaw cash management processes, ensured accuracy at end of each shift.
Managed inventory control, reduced wastage.
Improved team morale through effective communication and feedback practices.
Facilitated resolution of workplace conflicts, fostering improved team harmony.
Ensured health and safety measures in line with company regulations.
Minimised downtime with proactive equipment maintenance checks.
Reported key metrics to upper management for business decision-making process.
Established and maintained organised working environment for team of 102 staff members
Cook
Nandos
Swansea, City and County of Swansea
2025.10 - Current
Enhanced customer satisfaction by preparing and serving high-quality meals.
Improved customer satisfaction through preparation and serving of high-quality meals.
Ensured freshness and quality of ingredients, maintaining culinary standards.
Followed strict dietary requirements when preparing food for customers with allergies or health concerns.
Maintained cleanliness in work areas, upholding high sanitation standards consistently.
Audited regularly expiration dates on packaged foods-ensured no outdated stock was used.
Supported cost control efforts by monitoring ingredient purchases.
Audited regularly expiration dates on packaged foods-ensured no outdated stock was used.
Warehouse worker
Amazon
Swansea, City and County of Swansea
2025.08 - 2025.10
Packed orders to ensure safe transit and minimise damages.
Assembled products to meet order fulfilment deadlines.
Coordinated with team members to enhance task completion efficiency.
Performed manual lifting tasks responsibly, minimising risk of injury on job site.
Ensured safety standards with regular equipment maintenance checks.