Summary
Overview
Work history
Education
Skills
Languages
Timeline
GeneralManager

Rhys Westerby

leeds

Summary

Personal profile: my latest job is where I have developed the most. started off as an apprentice and made it to team coach within a year and a half due to my progressive and motivational nature. I like to be part of a team that enjoys what they do and has the ability to help and give insight and help in furthering someone else's ability while helping myself develop and still having the balance of delegating.

I have helped many people that I have worked with and have made many friends amongst my team and through customers that I have served and that is my drive and motivation to work for a lovely and impressive place. It would be an honor to work at a place that is passionate and proud about what it delivers. That is the sort of establishment I would love to work for and bring some new ideas and passion to the team to keep that fire for hospitality burning.

Overview

3
3
years of professional experience

Work history

Bartender

bar 33
leeds, west yorkshire
04.2021 - 12.2021
  • helped develop myself by finding a job I really enjoyed and helped me get to the career I am in now.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Maintained knowledge of drinks promotions, pricing, and menu changes, offering customers up-to-date, reliable advice.
  • Cared for guest wellbeing, monitoring excess consumption, and calling for transportation.
  • Collected, washed and put away glassware between guests.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.

Digital marketing apprentice

loaded pr
leeds, west yorkshire
08.2021 - 12.2021
  • Reviewed KPIs on social media campaigns on a weekly basis
  • Set up campaigns on Facebook, LinkedIn, Twitter and Google.
  • Researched target audience groups in support of digital campaigns on Facebook, Google, TikTok, and LinkedIn.
  • Set up and generated reports to analyse Google Analytics data.
  • Suggested ideas for creative and engaging social media posts.
  • Collaborated with marketing manager, clients and partners to support marketing strategy development.

Team coach

Mitchells & Butlers
Leeds, west yorkshire
01.2022 - Current
  • help develop a team to achieve personal and workplace goals in increasing confidence and increasing work output and overall motivation in the workplace.
  • Prepared mixed drinks and poured wine, beer, and non-alcoholic beverages within target service timeframes.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Verified guest ID prior to serving liquor.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest tastes.
  • Performed bar closing duties, thoroughly cleaning, sanitizing, and replenishing stock.
  • Maintained bar stocks, replenishing daily as necessary.
  • Monitored employee progress, offering feedback to management on additional training requirements.
  • Recorded data, completed relevant paperwork, and reviewed targets.

Education

NVQ Level 2 - uniformed services

Leeds City College
Leeds
09/2019 - 04/2021

Skills

  • Safe serving knowledge
  • Marketing and sales experience
  • Barware and equipment
  • POS systems and credit card terminals
  • UK licensing laws
  • Strong communication
  • Creative mixology
  • Inventory control
  • Customer rapport
  • Coaching leadership
  • SMART goal setting
  • Transformational leadership
  • Workforce development
  • Systems and automation applications
  • Conflict resolution
  • Brand management

Languages

English
Native

Timeline

Team coach

Mitchells & Butlers
01.2022 - Current

Digital marketing apprentice

loaded pr
08.2021 - 12.2021

Bartender

bar 33
04.2021 - 12.2021

NVQ Level 2 - uniformed services

Leeds City College
09/2019 - 04/2021

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Rhys Westerby