Rhys Llewellyn
Chichester,West Sussex
Summary
Results-driven Business Management and Marketing graduate with a strong foundation in sales, customer relationship management, and strategic growth. Proven ability to engage with clients, identify opportunities, and drive revenue in fast-paced environments. Passionate about delivering exceptional service, exceeding targets, and building long-term business relationships. Seeking a sales position to apply communication skills, commercial awareness, and enthusiasm for achieving outstanding results.
Overview
6
6
years of professional experience
4046
4046
years of post-secondary education
Work history
Team Manager
Marks & Spencer
Havant, West Sussex
07.2025 - Current
- Delegated responsibilities efficiently amongst team members.
- Provided consistent leadership to maintain high levels of team performance and satisfaction.
- Facilitated weekly meetings to discuss progress on projects, deadlines, objectives and concerns.
- Developed action plans for continuous process improvement initiatives.
- Steered project execution whilst adhering strictly to timeline constraints.
Customer retail assistant & Backstage operations
Marks and Spencer
Chichester, West Sussex / Nottingham, Nottinghamshire
07.2019 - 06.2025
- Provided clear, effective customer support, strengthening relationships and ensuring smooth service.
- Resolved issues efficiently using strong problem-solving and interpersonal skills.
- Collaborated across teams to improve workflows, demonstrating coordination and attention to detail.
- Took on leadership responsibilities, overseeing daily tasks and serving as key contact in fast-paced environments.
Education
BA Hons - Business Management and Marketing
Nottingham Trent University
Nottingham 09/2021 - 05.2024
Diploma of Higher Education - Business studies
Chichester College
Chichester 09/2019 - 06.2021
Skills
- Sales-Focused Decision-Making: Confident in assessing client needs and making data-driven decisions to drive revenue and customer satisfaction
- Clear Communication: Skilled in presenting product information and addressing customer queries with clarity, both verbally and in writing
- Team Leadership & Collaboration: Experienced in leading teams, setting targets, and ensuring alignment to achieve sales objectives in dynamic environments
- Analytical Thinking & Problem-Solving: Quick to identify customer challenges and provide tailored solutions to close sales effectively
- Resilience & Adaptability: Maintains a positive attitude and focus, adapting to market changes and shifting customer demands
- Operational Awareness: Efficient in managing client relationships and sales processes while ensuring timely follow-up and accurate documentation
- Customer & Stakeholder Engagement: Builds strong, long-lasting relationships with clients, ensuring satisfaction and repeat business
- Market & Industry Insight: In-depth understanding of market trends and the competitive landscape to strategically position products and services
Timeline
Team Manager
Marks & Spencer
07.2025 - Current
Customer retail assistant & Backstage operations
Marks and Spencer
07.2019 - 06.2025
BA Hons - Business Management and Marketing
Nottingham Trent University
09/2021 - 05.2024
Diploma of Higher Education - Business studies
Chichester College
09/2019 - 06.2021
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