Rhys Herd
Aberdeen ,scotland
Summary
Customer-focused Cashier with expertise in cash handling and payment processing. Engages with customers to identify needs and deliver tailored solutions, fostering satisfaction in a welcoming environment. Efficiently manages high-volume transactions while ensuring accurate financial records and a clean, organised checkout area.
Overview
1
1
year of professional experience
Work History
Cashier
The portlethen chipper
Aberdeen
08.2025 - 11.2025
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Assisted customers with specific item requests by providing knowledgeable product advice and answering questions.
- Calculated and provided accurate change to customers after transactions.
- Completed daily records updates to track sales and accurate payment totals.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Processed transactions quickly and accurately, streamlining customer checkout experience.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Maintained neat and clean shop floor and storage areas.
- Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
- Consulted with customers to help with purchasing decisions.
- Used POS machines to scan items and process transactions.
- Efficiently managed queue, minimising waiting times and enhancing customer satisfaction.
ice cream man
regency ice cream
Aberdeen
03.2025 - 07.2025
- Engaged with customers to identify needs and deliver tailored service, enhancing overall customer experience.
- Actively listened to customers to fully understand requests and address concerns.
- Managed customer complaints through calm communication and effective problem-solving, ensuring customer satisfaction.
- Maintained clean, safe working environments to eliminate accident risks.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Demonstrated dedication through consistent hard work, contributing to operational improvements and team success.
- Picked up additional tasks to aid team success.
- Enhanced working relationships by participating in team-building activities.
- Developed excellent working knowledge of industry trends and improvements in processes.
Education
Scottish Qualifications Certificate - access to uniformed services
Nescol
Aberdeen, ABE 2025 - Current
nat 4 - Maths, english,
portlethen academy
Aberdeen, ABE 2021 - 2025
National 5 - Practical woodworking, Physical Education, AFC trust
portlethen academy
Aberdeen, ABE 2021 - 2025
Skills
- Cash handling
- Payment processing
- POS operation
- Customer service
- Customer engagement
- Inventory management
- Safety compliance
- Time management
- Problem solving
- Team collaboration
- Conflict resolution
- Communication skills
- Positive attitude
Timeline
Cashier
The portlethen chipper
08.2025 - 11.2025
ice cream man
regency ice cream
03.2025 - 07.2025
Scottish Qualifications Certificate - access to uniformed services
Nescol
2025 - Current
nat 4 - Maths, english,
portlethen academy
2021 - 2025
National 5 - Practical woodworking, Physical Education, AFC trust
portlethen academy
2021 - 2025