Rhys Grant
Exeter
Summary
A committed and dedicated Operations Director, with a positive approach to achieving and taking ownership and responsibility. Nine years in a senior leadership role in the composite field. I have a superior knowledge of multiple operational functions and principles, including finance, customer service, production and employee management. As an operations director I have worked closely with executives to strategise and develop long-term plans that ensure new levels of productivity and success for the business.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Operations Director
Alan Harper Composites
09.2016 - 03.2025
- Overseeing services to agreed standards (SLAs) and provide direction and guidance to motivated, empowered team members which enables the department to grow in ability and technical depth that creates a culture of continuous improvement ensuring the control environment remains fit for purpose
- Review financial information and adjust operational budgets to promote profitability
- Responsible for effective risk management, creating a strong risk culture and operating in line with Alan Harper Composites risk strategy, preferences, policies and processes to improve the certainty around achieving our business and customer objectives
- Lead, manage and develop the Operations teams ensuring high quality, professional services are provided to all businesses (including third party clients), the business (UK and International)
- Maintains a robust Supplier and Procurement Strategy for the organisation that reflects and supports the current and future needs of the Organisation
- Ensuring ongoing adherence by contract managers through regular monitoring and oversight
- Great negotiation skills and the ability to influence stakeholders and business partners
- Excellent presentation skills both within small virtual meetings, large group wide meetings and in person meetings to a wide variety of stakeholders
- Coaching and Mentoring to improve measured performance
- Ability to communicate complex issues to staff and an ability to identify, advise and direct appropriate resource to implement practical operational solutions
- Demonstrated extensive commercial awareness and be able to work to strict deadlines and under pressure
- Supervising staff from different departments and providing constructive feedback
- Proficient computer skills including excellent understanding of applications such as Word, Excel, and PowerPoint
Maintenance Technician
Alan Harper Composites
01.2013 - 01.2016
- To ensure that moulding machines and ancillary equipment are in good running order
- To carry out any remedial work which is within the technician's level of competence
- To ensure that product arriving at the packing station is to an acceptable quality standards - This involves regular checks on the quality of production, both for visual faults and weight and filling in correctly all relevant paperwork
- To remove, clean, refit, realign or carry out other necessary adjustments to parts of moulding machines which are within the level of competence of the technician
- This to include work on heads, tooling, blowpins, blades, and ancillary equipment
- To ensure that the moulding machines, ancillary equipment and the immediate work area are maintained to a high standard of housekeeping and cleanliness at all times
Machine Technician
Magnum Venus Products
01.2010 - 01.2013
- On-Site insulation of equipment and customer training for maintenance and operation
- Overseeing equipment breakdown and packaging for shipment
- Participating in equipment assembly and testing at the production facility in Gunnislake
- Technical assistance for existing equipment, either over the phone of in person
- Determination and documentation of any replacement parts required for existing equipment
- Interface with Engineering regarding equipment improvements
- Participated in preparation of manuals and other documentation
- Participating in Care Technical service-related issues
- On-site installations typically run 1-2 weeks, with a rare need for additional time
Security Guard
G4S
01.2008 - 01.2010
- Supported the daily security operation as an active team member, by delivering and maintaining 5
- Customer Service to all site users
- Utilised the security systems in our care, Control Access, Monitor CCTV, and Administer Guests, Contractors and Staff who have lost passes
- Control Keys
- Experience understanding and delivering the Smart Sec Solutions core values, with a 'hands on' approach
- Ensuring customer security requirements are met in a professional manner
- As post holder you will be confident and motivated, with good interpersonal skills, be capable of delivering high standard of customer service while maintaining a flexible and professional approach to all aspects of our business
- Responsible for protecting company property and assets from criminal activity and health and safety hazards
- Monitoring and report any rule violations like smoking in restricted areas at a work
- Report promptly all suspicious activity, persons and packages etc
- Performing internal and external patrol duties
- Check, inspect and determine that gates, main and rear doors, fire exits, washrooms, windows and loading bay and all communal areas are secure and free from hazards
- Check and inspect building premises, and report leakages, fire hazards, lights-out, washrooms in disrepair and other risk factors
- Inspect and verify equipment and other machinery in your care is in good condition and working order
- Ensuring that employees / visitors do not carry in or carry out any forbidden articles or items
- Taking part in evacuation drills, respond correctly to emergency situations
- A responsibility to implement and maintain the integrated Environmental, Health and Quality Management System (EHQMS)
Education
St Boniface's Catholic College
01.2000 - 01.2005
Skills
- Confident leadership abilities
- Outstanding time management
- Desire to grow
- Methodical working methods
- Excellent communication
- Proven experience in team environment
- Mechanical background
- Strong working knowledge of industry regulations
Hobbies
- Playing sports (boxing and football)
- Travelling around the world, learning about new cultures.
- Thoroughly enjoy cooking for my family and trying out new recipes.
References
References available upon request.
Timeline
Operations Director
Alan Harper Composites
09.2016 - 03.2025
Maintenance Technician
Alan Harper Composites
01.2013 - 01.2016
Machine Technician
Magnum Venus Products
01.2010 - 01.2013
Security Guard
G4S
01.2008 - 01.2010
St Boniface's Catholic College
01.2000 - 01.2005
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