Rhys Crawford
Greenock
Summary
Energetic and reliable professional with extensive experience in high-pressure environments. Skilled in delivering exceptional customer service and ensuring operational efficiency, I bring strong communication and teamwork abilities to every role. A true Love and desire to work in the hospitality industry with Customer interaction a true driving force for such a rewarding carear.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Front of house manager
Courtyard Cafe
Largs, Inverclyde
2026.01 - Current
- Ensured smooth operation of the Cafe by delegating tasks effectively.
- Managed team rosters to maintain optimal customer service levels.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Waiter and Barman
Scott's
Greenock
2023.09 - 2025.10
- Mainly worked as a waiter for the restaurant Scott's, where I would take the orders of the guests on my notepad before transferring these onto the till for the Kitchen team and Bar team to receive.
- I would also assist with the makings of the coffee orders and alcoholic drinks. This could range from Flat Whites, Cappuccinos, Americanos and Iced coffees to Pints of beers, spirits, Cocktails and soft drinks. As I'm bar trained and have also worked behind a bar in previous jobs, this was a very natural switch between the 2 tasks.
- I would then assist with running the food out to tables, and checking that they are happy with their food once they've tried it.
- I would be constantly checking the tables for any messes or empty drinks which could be topped up.
- Once the customers have left I would then clean down the table for the next customer.
Kitchen Team Member
Toby Carvery
2022.09 - 2023.03
- Worked as a kitchen team member giving customers their meat and veg for the Carvery.
- This meant I was in charge for making sure the veg was steamed properly and looking at its finest for the customers who order a Carvery.
- I'm also in charge for carving the meat on the deck and checking the temperature every hour to make sure it was still hot and safe enough to eat.
- As a kitchen member, hygiene is a massive part of the kitchen and we have to make sure everything is clean during our work and after we finish - so it's clean for tomorrow's day of work.
Barman/Waiter
Inverkip Hotel
Inverkip
2020.10 - 2022.06
- I would work between two sections from a waiter in my section of the restaurant to the barman and barista of the full restaurant.
- As my waiter role, I would take the orders of my allocated section, Assure the right cutlery was present and relay this information through the til and to the team.
- I would make sure the guests were happy with their food, drink and experience while cleaning their tables of any clutter.
- In my other role I would be the barista/barman on shift, i would recieve orders for coffees and alcoholic beverages and soft drinks, which i would create and deliver. These could range from Hot and Cold Coffees, too Pints of Beer and Cans of juice.
- I would be in charge of stocking the fridges and coffee machine as-well as keeping the general bar area tidy and well presented.
Bartender
Greenock Golf Club
Greenock
2018.03 - 2020.09
- Worked as a bartender at Greenock golf club, working behind the bar as well as table service.
- We would make and distribute the drink and the food they ordered from the kitchen to the customers.
- We were also in charge of cleaning up around the golf club and making sure the customers are feeling the most comfortable they can be while in our company at the club.
- I was also given the role of chief barman which entails opening up the bar and closing the club at night time.
Education
Bachelor's Degree (BA) - Performing
West of Scotland University
2021.09 - 5 2023
Higher National Diploma (HND) - Musical Theatre
Edinburgh College
2019.09 - 6 2021
Higher - English
Notre Dame High School
2013.08 - 6 2019
National 5 - Maths
Notre Dame High School
2013.08 - 6 2019
Advanced Higher - Music
Notre Dame High School
2013.08 - 6 2019
Higher - Music Technology
Notre Dame High School
2013.08 - 6 2019
National 5 - Physical Education
Notre Dame High School
2013.08 - 6 2019
National 5 - Chemistry
Notre Dame High School
2013.08 - 6 2019
National 5 - History
Notre Dame High School
2013.08 - 6 2019
Skills
- Work well as part of a team
- Excellent communication skills
- Works well under pressure
- Reliable
- Good problem solver
- Physically Fit
- Confident
- Creative
Certification
PVG
Timeline
Front of house manager
Courtyard Cafe
2026.01 - Current
Waiter and Barman
Scott's
2023.09 - 2025.10
Kitchen Team Member
Toby Carvery
2022.09 - 2023.03
Bachelor's Degree (BA) - Performing
West of Scotland University
2021.09 - 5 2023
Barman/Waiter
Inverkip Hotel
2020.10 - 2022.06
Higher National Diploma (HND) - Musical Theatre
Edinburgh College
2019.09 - 6 2021
Bartender
Greenock Golf Club
2018.03 - 2020.09
Higher - English
Notre Dame High School
2013.08 - 6 2019
National 5 - Maths
Notre Dame High School
2013.08 - 6 2019
Advanced Higher - Music
Notre Dame High School
2013.08 - 6 2019
Higher - Music Technology
Notre Dame High School
2013.08 - 6 2019
National 5 - Physical Education
Notre Dame High School
2013.08 - 6 2019
National 5 - Chemistry
Notre Dame High School
2013.08 - 6 2019
National 5 - History
Notre Dame High School
2013.08 - 6 2019