Summary
Work History
Education
Skills
Websites
Selected Achievements
Career Note
Timeline
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Rhonda Dyer

Rhonda Dyer

Digital & Business Operations
London,England

Summary

Passionate professional bringing extensive experience in sales and operations to deliver outstanding results, increased productivity, transformation and improved outcomes to sales and partner organizations.

Work History

Sr. Director, Portfolio Lead (Google Cloud)

Cognizant
01.2022 - Current

Consistently exceeding all key performance metrics (Revenue, Margin, Attrition) growing the account 2x in 3 years to $50M in 2024.

  • Oversight of 500+delivery team in more than 17 locations, delivering sales assets including proposals and demos, partner sales campaigns, lead qualifications, content management, project management and help desk support.
  • Created and managed a transformation roadmap delivering 25% improvements with a value in excess of $5M.
  • Develop and maintain complicated stakeholder relationships through effective communication and exemplary interpersonal skills.
  • Coordinate resources and capabilities from a highly matrixed organization to meet the needs of the client and overall account
  • Successfully manage escalations across vertical area

Global Lead Managed Service for Sales Enablement Services

Cognizant
08.2020 - 01.2022
  • Transitioned and scaled a ~$20M sales enablement program delivering on all key metrics
  • Delivered global sales enablement service to support more than 2,500 sellers and multi-billion-dollar new business pipeline
  • Awarded sole source $2M program delivering a Content Management System (CMS) for the Sales community (Seismic)
  • Created, curated, and managed extensive asset library facilitating asset reuse
  • Piloted and transitioned multiple pilot initiatives into core global operations
  • Defined OKRs, relevant business statistics and relevant measures to drive insights and service improvements including asset attribution to business outcomes
  • Developed successful and impactful client relationships to drive improved service outcomes and program growth.
  • Delivered superior customer service to retain existing customers and attract future customers

Account Manager, Vice President

Hinz Consulting
01.2019 - 01.2020

Led and managed the Primary Vendor Account valued at ~$20M per year delivering sales strategy, new business, and proposal services to the top 100 US Federal agencies

  • Managed a workforce of over 100 employees and consultants and multiple subcontractors
  • Increased revenue by 85%, profitability by 15%+
  • Created the PMO and organizational delivery model
  • Met solution goals of delivering proposal services below industry standard cost benchmarks
  • Awarded CEO award for business excellence.

Vice President Information Technology

Science Applications International Corporation (SAIC)
01.2015 - 01.2019
  • Launched SAIC's first enterprise cyber strategy inclusive of Alliance selection and partnerships for cybersecurity services and cyber operations services
  • Delivered 75%+ increase in cyber revenue and secured contract wins valued at $3B+
  • Drove retention, elevated delivery, accelerated pipeline growth, and generated $700M in pure-play cyber contracts
  • Crafted SAIC's first IT market segment's multiyear strategy supporting a $1.5B IT portfolio of business
  • Led cross-organizational teams in creating go-to-market solutions
  • Developed solutions and services with focus on repeatability in both approach and cost, assuring alignment to overall corporate focus of IT modernization
  • Managed technical proposal operations including proposal & solution development, technical pricing, BOE development, bid/no-bid decisions, make/buy decisions, IRAD, and MP&E activities
  • Managed vendor and strategic partnerships
  • Demonstrated leadership skills to motivate employees and build high performing teams.

North American Portfolio Director, Cybersecurity Programs

Computer Sciences Corp (CSC)
01.2013 - 01.2015
  • Directed the development of a $300M+ cybersecurity portfolio
  • Led new business opportunities to add new offerings, identify new Partners, improve technologies, and elevate services strengthening the $2B+ pipeline
  • Led creation and execution of sales campaigns with marketing literature, digital content, catalogue material and launch events
  • Fostered both internal and external partnerships, managed software licensing, technology roadmap creation and integration, and sales strategies
  • Developed forecasts and business plans.

Director, Commercial & Federal Cyber Security Programs

Computer Sciences Corp (CSC)
01.2010 - 01.2013

,

  • Achieved 160% of sales goals including a $6B award in DHS
  • Led BD and sales activities in health, civil, and law enforcement markets with strong focus on DHS, FAA, and CMS through utilization of cross-functional product development and solution architect teams
  • Orchestrated go-to-market, teaming, and execution strategies.

Education

Bachelor of Arts -

University of Iowa
Iowa City, IA

Women in Technology Leadership Foundry
Washington DC

Executive Leadership Program -

Cornell University
New York, NY

Skills

  • Client Relationship Management
  • Scaled Operations
  • Sales and Sales Operations
  • Partnership and Alliance Development
  • Cross-functional Team Leadership
  • Product Management

Selected Achievements

  • Delivered 25-30% productivity to scaled operations past years
  • Launched and scaled Sales Enablement Program, delivering 10K+ assets, on-time with 100% CSAT
  • Managed CSC's Cyber Security Federal Portfolio ($300M+) inclusive of all go-to-market and Alliance initiatives
  • Grew Accounts at CSC, SAIC, Hinz Consulting, and Cognizant by 15% YoY
  • Developed SAIC's first cyber go-to-market strategy and Alliance program
  • Consistently recognized as an empathetic leader and mentor


Career Note

Additional experience at CSC as a Capture Director, Operations Director, Chief of Staff and Contracts Manager available upon request

Timeline

Sr. Director, Portfolio Lead (Google Cloud)

Cognizant
01.2022 - Current

Global Lead Managed Service for Sales Enablement Services

Cognizant
08.2020 - 01.2022

Account Manager, Vice President

Hinz Consulting
01.2019 - 01.2020

Vice President Information Technology

Science Applications International Corporation (SAIC)
01.2015 - 01.2019

North American Portfolio Director, Cybersecurity Programs

Computer Sciences Corp (CSC)
01.2013 - 01.2015

Director, Commercial & Federal Cyber Security Programs

Computer Sciences Corp (CSC)
01.2010 - 01.2013

Bachelor of Arts -

University of Iowa

Women in Technology Leadership Foundry

Executive Leadership Program -

Cornell University
Rhonda DyerDigital & Business Operations