Rhonda Dugba Nartey
London
Summary
A resourceful professional with exceptional problem-solving abilities and strong communication skills. Demonstrates calm under pressure and excels in team building and leadership. Committed to leveraging these competencies to drive organisational success and achieve career growth.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Committed employee with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
2
2
years of professional experience
3
3
Certification
Work history
Nando
Nando's
London, london
01.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
Waiter
Boisadale restaurant
London, London
05.2024 - 04.2025
- Delivered excellent customer service through friendly and polite interaction.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Accommodated special dietary requests, enhancing customer dining experience.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Prepared tables for guests and reset tables between customers.
- Accurately took orders, making menu recommendations as appropriate.
Hotel waiter
Hotel 41
London, City of London
03.2023 - 02.2024
- Suggested wine pairings based on meal choices for enhanced dining experience.
- Assisted guests with special dietary requirements by suggesting suitable meal options.
- Helped train new staff members, leading to a more efficient restaurant team.
- Demonstrated knowledge of the menu, resulting in increased sales.
- Assisted in menu planning, resulting in improved guest satisfaction.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Prepared tables for guests and reset tables between customers.
Education
A-Levels - Science
Haringey sixth form college
London 09.2024 -
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Leadership
- Resourcefulness
Certification
5 Day Coding Challenge
Alx AI Career Essentials
Alx Virtual Assistant
Affiliations
- Reading
- Dancing
- Volunteering
- Cooking
References
References available upon request.
Timeline
Nando
Nando's
01.2025 - Current
A-Levels - Science
Haringey sixth form college
09.2024 -
Waiter
Boisadale restaurant
05.2024 - 04.2025
Hotel waiter
Hotel 41
03.2023 - 02.2024
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