Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Rhonda Cook

STOCKPORT,CHESHIRE

Summary

Results-driven Clothing Store Manager with knack for enhancing customer experiences and boosting sales. Skilled in leading teams to exceed targets, optimising store layouts, and ensuring smooth operations. Achieved significant improvements in customer satisfaction and store profitability through innovative merchandising strategies and team development.


Experienced professional with focus on executive support and office management. Deliver streamlined administrative processes, ensuring seamless operations through strong organisational skills and attention to detail. Excel in managing complex schedules, coordinating meetings, and handling confidential information with discretion.

Overview

41
41
years of professional experience
5
5
years of post-secondary education

Work history

Clothing store owner

NOLA BOUTIQUE LTD
Manchester, Greater Manchester
01.2010 - Current


  • Trained new employees to deliver exceptional customer service
  • Maintained high standards of cleanliness and organisation on shop floor.
  • Managed all procurement activities for store
  • Processed payroll data efficiently for timely salary disbursement
  • Increased brand presence via well-executed promotional activities
  • Managed all social media activities

Various roles within the Civil Service

Civil Service
Manchester/Liverpool/Brighton
01.1984 - 12.2009
  • Various roles from Administrative Assistant to Higher Executive Officer
  • Undertaking a range of roles from preparing casework files to carrying out Crown Court Clerk duties. Responsible for the smooth and timely running of the court, liaising with internal and external colleagues.
  • Streamlined operations by implementing efficient administrative procedures.
  • Set policies for the Pension Regulator - on my own and in working groups contributed to several fact sheets and trustee guides
  • Coordinated inter-departmental projects, ensuring successful completion on time (policy work)

Education

GCSEs - English Language, English Literature, History, Art, Biology

Fairfield High School
Manchester UK
09.1975 - 06.1980

Skills

  • Stock management
  • Visual merchandising
  • Customer service excellence
  • Staff training
  • Document control
  • Policy development
  • Multidisciplinary team work

Affiliations

  • I love to watch professional road and track cycling.
  • I collect records from the USA from the 1960s

Timeline

Clothing store owner

NOLA BOUTIQUE LTD
01.2010 - Current

Various roles within the Civil Service

Civil Service
01.1984 - 12.2009

GCSEs - English Language, English Literature, History, Art, Biology

Fairfield High School
09.1975 - 06.1980

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Rhonda Cook