Summary
Overview
Work history
Education
Skills
Certification
Volunteer Work
Timeline
Generic
Rhodah Shanks

Rhodah Shanks

Ballymena,Mid and East Antrim

Summary

Ambitious and hardworking university student looking to expand knowledge of how businesses coordinate with clients to improve customer service skills. Dedicated to taking on mature roles and consistently providing a satisfactory customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Waitress

Academy Restaurant
Belfast
2024.09 - 2025.07
  • Company Overview: Ulster University Belfast
  • Worked in formal environment and delivered prompt, quality customer service
  • Assisted in buffet service and bartending
  • Exercised commendable teamwork skills
  • Ulster University Belfast

Waitress

Oranmore Guest House & Restaurant
Ballymena, Mid and East Antrim
2021.08 - 2024.04
  • Served customers food and drink
  • Took orders and reservations
  • Assisted chefs in food presentation
  • Demonstrated hard work ethic and flexibility

Education

GCSE - A- C

Ballymena Academy
Ballymena, Mid and East Antrim
2019.09 - 2024.06

A Level - A - B

Ballymena Academy
Ballymena, Mid and East Antrim
2023.09 - 2024.06

BSc (Hons) - International Hospitality Management

Ulster University Belfast
Belfast
2024.09 -

Skills

  • Customer Service
  • Multi-tasking
  • Teamwork
  • Communication
  • Initiative
  • Attention to detail

Certification

Level 1 Award in Wines, Wine & Spirit Education Trust, December 2024

Volunteer Work

  • Classroom Assistant, Gracehill Primary School, 2023
  • Volunteer, Oxfam, 2017

Timeline

BSc (Hons) - International Hospitality Management

Ulster University Belfast
2024.09 -

Waitress

Academy Restaurant
2024.09 - 2025.07

A Level - A - B

Ballymena Academy
2023.09 - 2024.06

Waitress

Oranmore Guest House & Restaurant
2021.08 - 2024.04

GCSE - A- C

Ballymena Academy
2019.09 - 2024.06
Rhodah Shanks