Rhiannon Sullivan
Loughborough,UK
Summary
Dedicated, reliable, and caring individual with experience working in busy environments and providing supportive, positive interactions with the public. I have strong communication skills and am confident engaging with both children and adults in a friendly and approachable manner. As a parent, I understand the importance of creating a safe, structured, and enjoyable environment for children during the school day. I am patient and calm when supporting pupils to manage behaviour, encouraging respect and positive interactions. I also recognise the importance of safeguarding and am committed to ensuring the safety, wellbeing, and supervision of all children at all times.
Overview
4
4
years of professional experience
Work history
Administrative Assistant
Local Council
01.2020 - 09.2021
- Provided administrative support including addressing enquiries, organising records, photocopying.
- Ensured sensitive information was handled discreetly while maintaining high levels of confidentiality.
- Develop and implement EHCPs to enhance support for children and families.
- Facilitated communication with parents to enhance engagement and support student development.
Retail assistant
Iceland
Leicester
01.2018 - 07.2020
Rotated stock periodically, reducing instances of expired or outdated inventory.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Delivered excellent customer service by answering queries and providing efficient assistance.
- Provided coverage during peak times to manage customer flow effectively.
Waitress
Grimsby fisheries
Leicester
06.2017 - 09.2019
- Worked with kitchen staff to ensure order accuracy.
- Completed food and drink orders accurately to improve customer satisfaction rates.
- Maintained a clean and organised dining area
- Assisting in training new waitstaff members.
- Met special dietary requests with careful preparation and presentation of dishes.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Provided friendly customer service
Education
Certificate - Data Protection, Safeguaring Adults And Children
Leicester City Council
Functional Skill - Level 1 and 2 Mathematics
City&Guilds
Access to HE Diploma - Nursing and Midwifery
Activate Learning
Level 3 certificate - Understanding Autism
Hart of England
Level 3 Certificate - Caring For Children And Young People
City&Guilds
GCSEs - Child Development (C), English (B&C), Art (C)
Sir Jonathon North CC
Skills
- Friendly and approachable with children
- Strong communication and teamwork skills
- Patient and calm in busy environments
- Awareness of safety and supervision responsibilities
- Good organisation and reliability
- Experience working with the public and diffusing situations
Relevant Experience
I have experience working in busy and fast-paced food environments, where maintaining cleanliness, organisation, and good communication is important. I have completed training in safeguarding children and data protection, giving me a strong understanding of the importance of protecting children’s safety and personal information. Through previous customer-facing roles, I have developed the ability to communicate effectively and remain calm in busy situations. As a parent, I also have daily experience supporting children, encouraging positive behaviour, and ensuring they feel safe and supported.
Why I Am Suitable for a Lunchtime Supervisor Role
As a parent and someone who enjoys working in supportive environments, I understand the importance of creating a safe and welcoming space for children. I am patient, attentive, and confident supervising groups while encouraging positive behaviour and inclusion. My experience working with the public and in busy environments means I can stay calm, organised, and supportive while ensuring children are safe and well cared for during lunchtime and playground activities.
Timeline
Administrative Assistant
Local Council
01.2020 - 09.2021
Retail assistant
Iceland
01.2018 - 07.2020
Waitress
Grimsby fisheries
06.2017 - 09.2019
Certificate - Data Protection, Safeguaring Adults And Children
Leicester City Council
Functional Skill - Level 1 and 2 Mathematics
City&Guilds
Access to HE Diploma - Nursing and Midwifery
Activate Learning
Level 3 certificate - Understanding Autism
Hart of England
Level 3 Certificate - Caring For Children And Young People
City&Guilds
GCSEs - Child Development (C), English (B&C), Art (C)
Sir Jonathon North CC