Rhiannon Fox
Scalford,Leicestershire
Summary
Dedicated professional with a strong work ethic and a commitment to excellence in all tasks. Proven ability to thrive in fast-paced environments while delivering outstanding customer service. Quick learner with effective communication skills, fostering positive relationships with colleagues and clients. Consistently demonstrates professionalism and a polished appearance in all interactions.
Overview
3
3
years of post-secondary education
20
20
years of professional experience
Work history
Seasonal assistant wedding coordinator (weekend day and evening shifts)
Ladywood Estate
03.2026 - 09.2026
- Ensured seamless execution of wedding ceremonies and receptions by coordinating logistics and managing timelines during each event.
- Executed handover from wedding coordinator, overseeing evening operations to guarantee successful event management.
- Coordinated venue logistics, transport arrangements, and catering services to facilitate smooth arrivals and departures for suppliers and guests.
- Displayed professionalism, discretion, and respect while engaging with diverse wedding parties from various religious backgrounds, fostering a welcoming environment.
Farm Assistant
Knossington Lodge Farm
07.2025 - 09.2026
- Assisted in the milking process while ensuring compliance with health and safety standards.
- Facilitated the movement of cattle to maintain herd management.
- Maintained clean pens by removing soiled bedding and replenishing hay and straw regularly.
- Ensured cleanliness of yard while adhering to safety regulations.
- Managed farm administration tasks, including paperwork for farm and contractors, along with diary and data input.
- Managing time sheets for employees and assisting with accounting.
- Served as main point of contact for visitors and staff through face-to-face interactions, email, and telephone.
Events/Kitchen Administrator
Stapleford Park Country Hotel
06.2017 - 01.2020
- Ensured prompt and detailed responses to event enquiries, providing information on packages and menus while documenting all client needs.
- First point of contact with Event enquiries – directing calls/emails to relevant people
- Managing the Event’s and Kitchen diaries – updating any amendments and assuring all relevant people are aware of changes - always communicating.
- Processed event bookings efficiently
- Updating event menus promptly with updated changes, allergens and different packages available.
- Coordinated equipment bookings to maintain availability for events.
- Communicated upcoming events through social media, hotel leaflets, and targeted emails to members and past visitors.
Pavilion receptionist/administrator/membership liaison.
Stapleford Park Country Hotel
03.2015 - 06.2017
- Managed Pavilion reception desk in fast-paced environment, efficiently handling telephone inquiries, emails, and directing queries to appropriate personnel.
- Ensured reception area remained immaculate and presentable, creating a welcoming environment for members and guests.
- Developing and maintaining a friendly and approachable professional relationship with members and guests.
- Managing bookings and inputting data on to the company database to assure all information was up to date regarding current members, new members, walk-ins and hotel guests.
- Processed financial transactions for golf days, membership payments, and equipment purchases, ensuring accurate database entry and timely deposits to accounts department.
- Arranging and attending meetings with perspective members which involved showing them around the golf, spa and hotel facilities and answering any queries which they may have.
- Ordering supplies and equipment for the pavilion kitchen as well as the hotel kitchen and responding to guest and member’s emails regarding food allergens and bespoke menus.
- Managed multiple tasks efficiently in a fast-paced environment.
Visual Merchandiser
Icon Live
Melton Mowbray/Nottingham
04.2014 - 03.2015
- Developed innovative window displays to enhance customer engagement.
- Created engaging visual displays that improved customer engagement in high street stores (Sainsburys, New Look and Topshop).
- Utilised creative skills in visual design to optimise space, enhancing aesthetic appeal of window displays, walkways, counters, and in-store displays.
- Enhanced customer flow through strategic product placement within the store layout .
- Coordinated with sales team for consistent brand presentation.
Catalogue Sales Advisor
Storage Concepts LTD
Melton Mowbray
03.2007 - 08.2008
- Facilitated business-to-business sales of storage solutions, building relationships with potential clients.
- Welcomed customers, providing assistance with walk-in sales to drive engagement.
- Handled telephone inquiries, resolving issues to enhance customer satisfaction.
- Reception and admin duties
- Managed the reception desk and maintained a clean and clutter-free area.
Customer Service Desk
The Co-operative
Melton Mowbray
11.2006 - 03.2007
- Resolved customer complaints, processed refunds, and managed exchanges efficiently.
- Operated kiosk to deliver customer service and resolve inquiries effectively.
- Working on tills and dealing with cash and card payments.
- Ensured safety measures were implemented and hazards were addressed in workspace and shop floor.
Education
Certificate - Airline Cabin Crew
Grantham College
Grantham, Lincolnshire 09.2008 - 07.2009
GCSES -
King Edward School
Leicestershire 09.2005 - 07.2007
Skills
- Event logistics management
- Event layout design
- Decoration arrangement
- Cultural awareness
- Multitasking
- Adaptability under pressure
- Resilient under pressure
- Customer Service
Personal Information
Date of birth: 1991-04-25
Timeline
Seasonal assistant wedding coordinator (weekend day and evening shifts)
Ladywood Estate
03.2026 - 09.2026
Farm Assistant
Knossington Lodge Farm
07.2025 - 09.2026
Events/Kitchen Administrator
Stapleford Park Country Hotel
06.2017 - 01.2020
Pavilion receptionist/administrator/membership liaison.
Stapleford Park Country Hotel
03.2015 - 06.2017
Visual Merchandiser
Icon Live
04.2014 - 03.2015
Certificate - Airline Cabin Crew
Grantham College
09.2008 - 07.2009
Catalogue Sales Advisor
Storage Concepts LTD
03.2007 - 08.2008
Customer Service Desk
The Co-operative
11.2006 - 03.2007
GCSES -
King Edward School
09.2005 - 07.2007