Rhianna Mallis
Falkirk
Summary
Motivated and hardworking individual with a deep passion for working with dogs. Experienced in caring for a variety of breeds and finding immense satisfaction in this role. Exceptional customer care skills and a strong ability to work with the public. Known for flexibility, reliability, and a constant eagerness to learn new skills. The opportunity to work with the Dog Trust is truly fantastic, as it allows for the application of my deep passion for dog welfare and care while assisting in the appropriate rehoming of dogs in need.
Overview
5
5
years of professional experience
Work History
Domestic
Serco
12.2023 - Current
- I work with Serco within an acute hospital setting where my key responsibilities are – to ensure the highest levels of cleanliness are maintained in my ward
- To ensure the environment is hygienic and clean for patients and visitors
- Provide meals ensuring I work with all relevant health and safety guidelines
- Regularly engage with patients, relatives and staff in meaning conversations
Cleaning Assistant
Scottish Canals
08.2023 - Current
- At Scottish Canals my role is to clean canal boats, I have responsibility to make sure the boat meets cleanliness and safety standards within a four hour timescale
- When the boat is ready I welcome customers and assist them on board
Crew Member
McDonald's
02.2022 - 06.2023
- Undertook general crew member duties including providing excellent customer service
- At McDonalds I was awarded my three stars for having excellent food hygiene, customer care and working well in the kitchen
Outdoors Activities Assistant
06.2020 - 01.2022
- Working with outdoor tacks it was my responsibility to safely get adults and children of all abilities onto paddle boats, zorbing water balls and other water activities, and to ensure their safety
- I also had responsibility for managing payments
Education
Higher Art and Design - English, Practical Cookery, Hospitality, Travel and Tourism, Application of Mathematics, Geography, Modern Studies
New Skills Academy , 2024
Skills
Pet care
Deep cleaning expertise
Reliability and punctuality
Teamwork mindset
Teamwork
Customer service
Guest relations
Excellent oral and written communication
Quality assurance
Exceptional time management
Personal Development
Completed dog first aid course.
Timeline
Domestic
Serco
12.2023 - Current
Cleaning Assistant
Scottish Canals
08.2023 - Current
Crew Member
McDonald's
02.2022 - 06.2023
Outdoors Activities Assistant
06.2020 - 01.2022
Higher Art and Design - English, Practical Cookery, Hospitality, Travel and Tourism, Application of Mathematics, Geography, Modern Studies
New Skills Academy , 2024