Rhian Osborne
Corntown,vale of glam
Summary
Accomplished director and manager with extensive expertise in merger and acquisition strategies, sales growth strategies, and business development. Demonstrates a strong focus on customer satisfaction, regulatory compliance, and quality assurance oversight. Proven track record in strategic leadership, organisational growth, and change management. Adept at decision making under pressure, risk mitigation, and crisis handling. Skilled in KPIs formulation, productivity analysis, and multi-site operations. Known for engaging leadership style, persuasive negotiation skills, and talent development. Committed to driving business performance through strategic visioning and process improvement while maintaining excellent communication skills and strong interpersonal abilities.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Chief operating officer
GS Verde Group Limited
Cardiff, Cardiff
01.2025 - Current
- Optimised resource allocation to maximise output and minimise waste.
- Ensured compliance with regulatory standards by establishing stringent protocols.
- Established key performance indicators to measure operational success.
- Streamlined operational procedures, enhancing overall efficiency.
- Liaised regularly with CEO to align strategies and objectives.
- Drove process improvement initiatives for increased productivity.
- Orchestrated major change management initiatives, leading to smoother transitions.
- Implemented robust risk management measures for organisational protection.
- Negotiated contracts with external partners for mutual benefits.
- Improved business performance by implementing effective strategies.
- Led cross-functional teams for project execution.
- Oversaw daily company operations to reach financial targets.
- Developed crisis management strategies to address unforeseen challenges.
- Created and led successful business culture focused on performance.
- Maintained organisational compliance with applicable legislation and regulations.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Worked with board of directors to establish objectives and decisively lead operations.
Managing director
GS Verde Law Limited
Cardiff
10.2020 - Current
- Delivered high-quality services by maintaining customer focus at all times.
- Improved company performance by streamlining operational processes.
- Developed effective business strategies for sustained growth.
- Implemented cost-saving measures for financial stability.
- Secured new clients through targeted marketing campaigns.
- Built a harmonious work environment with strong leadership skills.
- Facilitated training programmes to improve employee skills and capabilities.
- Promoted a culture of continuous improvement, driving operational excellence.
- Negotiated profitable contracts, increasing company revenue.
- Identified market trends, leading to business expansion opportunities.
- Fostered partnerships to expand business opportunities.
- Enhanced staff morale with effective communication and engagement strategies.
- Managed crisis situations with strategic planning.
- Directed complex projects to successful completion.
- Monitored operations to assess and highlight results.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Maintained organisational compliance with applicable legislation and regulations.
- Worked with board of directors to establish objectives and decisively lead operations.
- Allocated resources to teams and projects based on need, performance and availability.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
Education
Bachelor of Science - Neuroscience
Cardiff University
Cardiff 09.2003 - 06.2006
LPC - Law
Swansea University
Swansea 09.2009 - 06.2010
Diploma of Higher Education - Law
Swansea University
Swansea 09.2008 - 06.2009
Skills
- Decision making under pressure
- Merger and acquisition strategies
- Sales growth strategies
- Customer focus
- KPIs formulation
- Quality assurance oversight
- Business performance measurement
- Regulatory compliance knowledge
- Strategic visioning
- Decisive leadership
- Productivity analysis
- Multi-site operations
- Vendor relationship management
- Risk mitigation
- Contract negotiation
- Supply chain management
- Talent development
- Corporate governance
- Regulatory knowledge
- Business development
- Engaging leadership style
- Process Improvement
- Energetic
- Excellent time management skills
- Change implementation
- Strong interpersonal skills
- People-oriented
- Crisis handling
- Organisational growth and change management
- Strategic leadership
- Brand building
- Persuasive negotiation
- Motivational leadership style
- Excellent communication skills
- Business strategy and leadership
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Affiliations
- Upholstery
- Dog walking
- Cooking
- Reading
Certification
Solicitor of England and Wales regulated by the SRA
Money Laundering Reporting Officer
Timeline
Chief operating officer
GS Verde Group Limited
01.2025 - Current
Managing director
GS Verde Law Limited
10.2020 - Current
LPC - Law
Swansea University
09.2009 - 06.2010
Diploma of Higher Education - Law
Swansea University
09.2008 - 06.2009
Bachelor of Science - Neuroscience
Cardiff University
09.2003 - 06.2006
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