Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Rhian Hicks

University Student
Leeds

Summary

Effective Student committed to learning, developing skills in physics and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

Front of House

The Boars Head
Templeton
05.2024 - Current
  • Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.
  • Collaborated with front of house to ensure a cohesive and superior guest experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
  • Ensured compliance with local health codes and safety regulations in all front of house areas.
  • Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
  • Implemented cross-training initiatives that allowed flexibility among Front Of House team members encouraging teamwork and boosting productivity during shifts.

Front of House

The Royal Oak
12.2021 - 10.2023
  • Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.
  • Coordinated with front of house to manage special requests and dietary needs smoothly.
  • Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
  • Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.

Waitress/ Bartender

The New Inn
Amroth, Pembrokeshire
06.2019 - 09.2021
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Carried out complete opening, closing and shift change duties 5 times a week to keep restaurant working efficiently and teams ready to meet customer needs.
  • Trained 5 bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Waitress

Amroth Arms
03.2017 - 06.2019
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Bachelor of Science - Physics

University of Leeds
Leeds
09.2021 - Current

A Levels

Ysgol Greenhill
Tenby
09.2019 - 08.2021

GCSE's

Ysgol Greenhill
Tenby
09.2017 - 08.2019

Skills

  • Condensed matter physics background

  • Particle Physics Experience

  • Nuclear Physics Understanding

  • Physics Education Research

  • Quantum Physics

  • Exceptional time management skills

  • Analytical and Problem-Solving Skills

  • Python Proficiency

  • Lab Safety Protocols

  • Technical report writing

  • Collaborative Teamwork

Interests

Active gym member and climbing enthusiast Spare time spent reading fictional books especially the fantasy genre

Timeline

Front of House

The Boars Head
05.2024 - Current

Front of House

The Royal Oak
12.2021 - 10.2023

Bachelor of Science - Physics

University of Leeds
09.2021 - Current

A Levels

Ysgol Greenhill
09.2019 - 08.2021

Waitress/ Bartender

The New Inn
06.2019 - 09.2021

GCSE's

Ysgol Greenhill
09.2017 - 08.2019

Waitress

Amroth Arms
03.2017 - 06.2019
Rhian HicksUniversity Student