Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Rhi Preedy

Helston,Cornwall

Summary

Demonstrates strong communication and problem-solving skills with a solid foundation in customer service. Experienced in handling customer inquiries, resolving issues, and maintaining positive client relationships. Committed to promoting customer satisfaction through quality service and support.

Overview

6
6
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Shift Supervisor

Wavecrest Cafe
The Lizard, Helston, Cornwall
03.2023 - I currently work here
  • Oversee the smooth opening and closing of the building.
  • Assign daily stock-counting tasks to the newer employees to keep them engaged.
  • Trained new employees successfully.
  • Responds decisively to emergencies and provided first-aid when necessary.
  • Supervises employees to ensure daily assigned tasks were completed.
  • Successfully manages up to 6 employees per shift.
  • Work with management team to share ideas and improve operation and improve quality of products.
  • Prepare and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
  • Greet over one hundred customers daily, answered questions and recommended drinks and other menu items.
  • Check temperatures of freezers, refrigerators and heating equipment to verify proper functioning.
  • Maintain clean and organised workspaces.
  • Provide customers with product details and preparation descriptions.
  • Adhere to recipe and presentation standards for specialty coffee drinks.

Bar supervisor

Chimichangas Tex Mex
The Lizard, Cornwall
04.2024 - 02.2025
  • Cultivated a friendly environment through excellent interpersonal skills enhancing overall guest experience.
  • Monitored bar equipment maintenance to avoid operational disruptions during service hours.
  • Implemented new cocktail recipes, sparking interest amongst regular customers.
  • Organised stock inventory to prevent shortages during peak hours.

Hotel Waitress

Mullion Cove Hotel
Mullion, Cornwall
11.2021 - 02.2022

Bar Waitress

Jumunjy Thai Streetfood
Cury, Cornwall
08.2019 - 03.2020

Education

BA with Honours - Television

Falmouth University
Falmouth, Cornwall
09.2022 - 06.2025

A-Levels - Media

Penwith College
Penzance, Cornwall
09.2018 - 03.2020

GCSEs -

Mullion Comprehensive School
Mullion, Cornwall
09.2012 - 07.2018

Skills

  • Cash and credit transactions
  • Barista techniques
  • Opening and closing procedures
  • Professional demeanour
  • POS system operation
  • Latte art
  • Customer service
  • Multitasking
  • Hospitality standards

Certification

Level 2 Food and Hygiene Certificate

Timeline

Bar supervisor

Chimichangas Tex Mex
04.2024 - 02.2025

Shift Supervisor

Wavecrest Cafe
03.2023 - I currently work here

BA with Honours - Television

Falmouth University
09.2022 - 06.2025

Hotel Waitress

Mullion Cove Hotel
11.2021 - 02.2022

Bar Waitress

Jumunjy Thai Streetfood
08.2019 - 03.2020

A-Levels - Media

Penwith College
09.2018 - 03.2020

GCSEs -

Mullion Comprehensive School
09.2012 - 07.2018

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Rhi Preedy