Rhi Preedy
Helston,Cornwall
Summary
Demonstrates strong communication and problem-solving skills with a solid foundation in customer service. Experienced in handling customer inquiries, resolving issues, and maintaining positive client relationships. Committed to promoting customer satisfaction through quality service and support.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Shift Supervisor
Wavecrest Cafe
The Lizard, Helston, Cornwall
2023.03 - I currently work here
- Oversee the smooth opening and closing of the building.
- Assign daily stock-counting tasks to the newer employees to keep them engaged.
- Trained new employees successfully.
- Responds decisively to emergencies and provided first-aid when necessary.
- Supervises employees to ensure daily assigned tasks were completed.
- Successfully manages up to 6 employees per shift.
- Work with management team to share ideas and improve operation and improve quality of products.
- Prepare and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Greet over one hundred customers daily, answered questions and recommended drinks and other menu items.
- Check temperatures of freezers, refrigerators and heating equipment to verify proper functioning.
- Maintain clean and organised workspaces.
- Provide customers with product details and preparation descriptions.
- Adhere to recipe and presentation standards for specialty coffee drinks.
Bar supervisor
Chimichangas Tex Mex
The Lizard, Cornwall
2024.04 - 2025.02
- Cultivated a friendly environment through excellent interpersonal skills enhancing overall guest experience.
- Monitored bar equipment maintenance to avoid operational disruptions during service hours.
- Implemented new cocktail recipes, sparking interest amongst regular customers.
- Organised stock inventory to prevent shortages during peak hours.
Hotel Waitress
Mullion Cove Hotel
Mullion, Cornwall
2021.11 - 2022.02
Bar Waitress
Jumunjy Thai Streetfood
Cury, Cornwall
2019.08 - 2020.03
Education
BA with Honours - Television
Falmouth University
Falmouth, Cornwall 2022.09 - 2025.06
A-Levels - Media
Penwith College
Penzance, Cornwall 2018.09 - 2020.03
GCSEs -
Mullion Comprehensive School
Mullion, Cornwall 2012.09 - 2018.07
Skills
- Cash and credit transactions
- Barista techniques
- Opening and closing procedures
- Professional demeanour
- POS system operation
- Latte art
- Customer service
- Multitasking
- Hospitality standards
Certification
Level 2 Food and Hygiene Certificate
Timeline
Bar supervisor
Chimichangas Tex Mex
2024.04 - 2025.02
Shift Supervisor
Wavecrest Cafe
2023.03 - I currently work here
BA with Honours - Television
Falmouth University
2022.09 - 2025.06
Hotel Waitress
Mullion Cove Hotel
2021.11 - 2022.02
Bar Waitress
Jumunjy Thai Streetfood
2019.08 - 2020.03
A-Levels - Media
Penwith College
2018.09 - 2020.03
GCSEs -
Mullion Comprehensive School
2012.09 - 2018.07