Summary
Overview
Work history
Education
Skills
Websites
Languages
Accomplishments
References
Timeline
Generic

Rezaul Hoque

London,UK

Summary

Dynamic professional with expertise in leadership, business and finance, marketing and sales, and technical skills. Demonstrates strong team leadership and a commitment to health and safety compliance. Proficient in B2C sales and service, computer literacy, point of sale system operation, and customer service. Aims to leverage skills in a challenging role that fosters growth and innovation.

Overview

4
4
years of professional experience
8
8
years of post-secondary education

Work history

Sales Assistant (Promoted to Mentor)

LPP Reserved UK Limited
London, UK
10.2024 - 06.2025
  • Mentor team of 5, managing operations and training, improving efficiency by 20%.
  • Achieve 98% customer satisfaction, serving 50–75 clients daily and boosting upsell rates by 15%.
  • Exceed sales targets by 10–20% through strategic upselling.

Sales Assistant

LPP Reserved UK Limited
London, UK
08.2023 - 06.2024
  • Promoted to Mentor, leading team of 10 to 25% higher sales during peak periods.
  • Attained 95% customer satisfaction, assisting 100+ clients daily with 20% upsell growth.
  • Processed 150+ transactions daily with 100% accuracy.

Sales and Marketing Assistant

Goldman Professionals
London, UK
01.2022 - 07.2022
  • Generated leads via 10+ daily warm/cold calls, securing client enrollments.
  • Managed Instagram account, growing engagement by 15% through influencer partnerships.
  • Prepared market research reports, reducing client response time by 25%.

Customer Service Representative

Manpower
London, UK
10.2021 - 11.2021
  • Delivered service to 50+ customers daily, maintaining high satisfaction.
  • Managed 20+ weekly client appointments, streamlining scheduling.
  • Entered 30+ orders daily with 100% accuracy.

Trainee Bookkeeper

KBM Training & Recruitment
London, UK
04.2021 - 06.2021
  • Processed 100+ payroll entries with Sage 50, ensuring 100% accuracy.
  • Filed tax returns, achieving 100% HMRC compliance.
  • Managed accounts receivable/payable for high-volume transactions.

Education

BA (Hons) - International Business Management

University of West London
London, Greater London
09.2022 - 06.2025

ATHE Level 3 Diploma - Business and Management

New London Educational Trust (NLET)
London, Greater London
08.2021 - 05.2022

GCSEs - 8 subjects, including Mathematics, English

Swanlea Secondary School
London, Greater London
09.2012 - 07.2017

Skills

  • Leadership
  • Business & Finance
  • Marketing & Sales
  • Technical
  • Team Leadership
  • Health and Safety Compliance
  • B2C sales and service
  • Computer literate
  • Point of sale system operation
  • Customer Service

Languages

English
Native
Bengali
Fluent

Accomplishments

  • Star of the Month, LPP Reserved UK Limited, February 2025
  • Bookkeeping and Payroll Practical Training, Level 2, 2021 (KBM Training & Recruitment)
  • Chartered Management Institution (CMI) Level 2 in Team Leading, 2018 (EY Foundation Internship)

References

References available upon request.

Timeline

Sales Assistant (Promoted to Mentor)

LPP Reserved UK Limited
10.2024 - 06.2025

Sales Assistant

LPP Reserved UK Limited
08.2023 - 06.2024

BA (Hons) - International Business Management

University of West London
09.2022 - 06.2025

Sales and Marketing Assistant

Goldman Professionals
01.2022 - 07.2022

Customer Service Representative

Manpower
10.2021 - 11.2021

ATHE Level 3 Diploma - Business and Management

New London Educational Trust (NLET)
08.2021 - 05.2022

Trainee Bookkeeper

KBM Training & Recruitment
04.2021 - 06.2021

GCSEs - 8 subjects, including Mathematics, English

Swanlea Secondary School
09.2012 - 07.2017

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Rezaul Hoque