Motivated customer service team member, eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed, and performance improvements. A polite and professional person with strong communication and multitasking. Talented in troubleshooting problems with excellent analytical and critical thinking skills.
Customer relations
Time management
Problem-solving
decision-making
Organised
. Duke of Edinburgh Bronze: experienced the fulfilling nature and importance of working as a team towards a common goal
. Participated in the British Council International Project with Him Rashmi High School
. Tutoring students who needed extra help with reading English in a school voluntary program
. Participated in the Old Vic: Take the Lead program organised by the Royal Bank of Canada
. Performed in musical concerts held in school as a vocalist, and keyboard player and received multiple finalist certificates
. Won football and cricket competitions at state level while also being voted man of the match
. Received 100% attendance award in year 11 and year 8 including best student in year 8
.Completed a junior cake and bake academy course with university of west London in addition with the junior chef, hot and cold kitchen.
. I enjoy travelling and widening my horizons to different cultures
. In my spare time, I love taking part in physical activities including: swimming, cricket, football, and badminton as it calm's my mind while keeping me fit