Reuben Johnson

Experienced Resource Planner with a strong background in deployment planning and resource management, currently working for DHL Supply Chain, supporting British Airways operations at London Heathrow. Adept at managing resource allocation, optimizing workforce deployment, and ensuring efficient operations under budget constraints. Skilled in project execution, team leadership, and building strong client relationships. Proficient in using Inform, Kronos, and Work Force software. Holds a valid airside pass and has extensive operational experience at Heathrow Airport. Known for problem-solving, analytical thinking, and the ability to meet operational targets while maintaining compliance and efficiency.

• Successfully completed projects for DHL regarding the improvement of Deployment and roster quality of Cabin Cleaning Services for British Airways.
• Streamlined workflow for DHL by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of deployment of Cabin Cleaning Services for British Airways.
• Financial Analysis: Generated a comprehensive financial report for DHL's BA Cabin Cleaning operations, providing critical insights for budgeting purposes.
• Data-Driven Insights: Utilized GS Planning to analyze workforce headcount and vehicle requirements, creating a detailed financial outlook report.
• Effective Communication: Presented the report to British Airways in a budgeting meeting, demonstrating expertise in financial analysis and reporting.
• Enhanced Business Planning and Financial Processes: Aligned business planning and financial processes with performance improvements, resulting in a 5% increase in operational efficiency and cost savings.
• Optimized Supply Chain: Implemented clear and effective planning strategies to meet supply chain needs and optimize distribution, resulting in a reduction in lead times and improved customer satisfaction.
• Improved Resource Capacity Forecasting: Defined and monitored resource capacity forecasting and planning across all internal departments, resulting in a 20% increase in resource utilization and efficiency.
• Resolved Internal Conflicts: Managed internal complaints and employee matters, resolving conflicts and issues with appropriate solutions, resulting in a 30% decrease in employee turnover and improved team morale.
• Optimized Workforce Planning: Managed workforce planning and strategy, optimizing resource allocation and staff deployment to meet business needs, resulting in a 15% increase in productivity and operational efficiency.
• Reduced Overtime and Workload: Closely monitored employee overtime, utilization, and workload, resulting in a 20% decrease in overtime costs and improved employee well-being.

• Jahangir Younus, Public Fare product Owner, Revenue Management, British Airways, TW19 7PY
• Dr. Nadine Itani, Program Leader, Air Transport Management MSc, University of Surrey
• Elson Paul V, Assistant Professor, Mar Baselios Institute of Technology and Science