Reuben Hay

• Specialized in refining metal cobalt knee replacements with various machinery, such as poly-fiber glass wheels.
• Emphasized health and safety practices in a dynamic, target-oriented workplace.
• Demonstrated quick learning abilities while maintaining high work standards.
• Instructed in pallet loading and unloading processes for efficient delivery operations.
• Committed to completing two 12-hour shifts on weekends and additional weekday shifts as needed.
• Focused on orthopedic applications, particularly in knee replacement technologies.
• Worked extensively with materials like cobalt and chromium to enhance product quality.
• Operated machinery to assemble orthopedic devices and implants.
• Followed safety protocols to maintain a secure work environment for all employees.
• Cleaned up work areas after completing tasks and ensured that all safety protocols were followed.
• Responded quickly to emergency situations involving malfunctioning equipment or unsafe working conditions.

• Executed customer support across multiple channels including phone, email, and live chat.
• Achieved platinum-level customer service for clients utilizing Stripe services.
• Built strong relationships with clients to ascertain needs and troubleshoot issues effectively.

Applied professionalism and empathy in all interactions with customers.

• Chosen for Level 2 pilot program, enhancing skills in resolving complex issues.
• Leveraged advanced tooling to efficiently solve intricate client account challenges.
• Strived for excellence in service delivery as a fundamental requirement for every client interaction.
• Coordinated with team members to refine customer support strategies.

• Supervised daily operations to ensure smooth workflow in retail environment.
• Trained and developed team members on sales techniques and customer service.
• Managed inventory levels and conducted stock audits regularly.
• Implemented visual merchandising standards to enhance product displays.
• Coordinated staff schedules to optimize coverage during peak hours.
• Resolved customer issues by providing effective solutions and support.
• Enforced company policies to maintain a safe and compliant workplace.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Monitored employee productivity to provide constructive feedback and coaching.

• Assisted customers in product selection and provided excellent service.
• Maintained stock levels and organized merchandise displays on the sales floor.
• Processed transactions accurately using point-of-sale systems and cash handling.
• Helped customers find specific products, answered questions, and offered product advice.
• Participated in promotional events to increase brand awareness and customer engagement.
• Greeted customers and provided assistance with product selection.
• Answered incoming telephone calls to provide store, products and services information.
• Maintained cleanliness of the sales floor area at all times.
• Accepted and completed cash, check and credit card payments.

• Coordinated breakfast service, ensuring all meals met quality standards.
• Prepared ingredients daily for lunch and dinner services to streamline cooking processes.
• Managed delicatessen section by preparing sandwiches based on customer and staff orders.
• Set up station each morning with fresh ingredients, refilling as needed throughout day.
• Collaborated with front-of-house staff to ensure seamless service flow.
• Maintained cleanliness and organization of kitchen and workstations.
• Ensured compliance with health and safety regulations in food handling procedures.
• Stored foods correctly using correct storage containers and labelling systems.
• Inspected kitchen equipment for cleanliness and functionality prior to use.

• 3-month contract
• Assisted customers in product selection and provided excellent service.
• Maintained stock levels and organized merchandise displays on the sales floor.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided assistance with product selection.
• Assisted in creating displays to promote products.

• 3-month contract

• Coordinated logistics for events and personnel movements within the barracks.
• Participated in safety drills and adhered to safety protocols during operations.
• Documented activities and reported observations to supervising officers.
• Engaged in team-building activities to enhance unit cohesion among peers.