Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Timeline
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RESHMA RAJAN LEELAMMA RAJASEKARAN PILLAI

sheffield,South Yorkshire

Summary

Professional with expertise in communication, collaboration, and teamwork. Proficient in information technology and Microsoft Office Suite, ensuring accurate data entry and efficient form processing. Committed to exceptional customer service through effective telephone reception and proficient operation of office equipment. Experienced in supply chain management, including ordering, stock management, and purchasing, while upholding confidentiality standards.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Hospital pharmacist

Credence Hospital
Trivandrum
03.2022 - 08.2023
  • Streamlined operational processes for efficient account management.
  • Resolved account discrepancies promptly, ensuring customer satisfaction.
  • Reviewed and interpreted medication orders to ensure accuracy and appropriateness of therapies.
  • Collaborated with healthcare professionals to develop and implement patient-specific medication management plans.
  • Conducted medication reconciliation at admission and discharge to prevent adverse drug events.
  • Supported the implementation of new computerised systems for better inventory management.
  • Ensured smooth operations during busy periods by managing multiple tasks simultaneously.
  • Facilitated staff training sessions on updated pharmacy guidelines and new medications.
  • Answered phone calls and emails, responding to prospects questions quickly and clearly.
  • Ensured timely payment of bills and supplier invoices to avoid late fees.

Pharmacist

A J Hospitals
Trivandrum
07.2018 - 08.2020
  • Provided front-line reception support, professionally handling calls, visitors, and inquiries from families, healthcare professionals, and social workers.
  • Supported pharmacy managers with administrative tasks such as preparing reports, logging training records, and minute-taking during staff meetings.
  • Assisted in training and mentoring junior pharmacy staff to enhance their skills and knowledge.
  • Enhanced patient care by providing accurate medication information and advice.
  • Communicated effectively with residents, relatives, and external services, maintaining a compassionate and professional approach.
  • Handled confidential documents with discretion and accuracy, contributing to a safe, organized, and responsive care environment.

Stock clerk

Aswas Community Pharmacy
09.2017 - 06.2018
  • Assisted with receiving and inspecting incoming stock to ensure quality and compliance.
  • Organized inventory in designated areas to facilitate efficient stock retrieval and management.
  • Collaborated with team members to maintain optimal stock levels and minimize discrepancies.
  • Implemented proper labelling and storage techniques to enhance inventory visibility and accessibility.
  • Trained new staff on stock handling procedures and safety protocols to promote a safe working environment.
  • Responded proactively to any issues or complaints raised by clients regarding stocked products.
  • Maintained high levels of customer satisfaction by providing knowledgeable product assistance.
  • Used outstanding communication skills to professionally handle incoming phone calls and emails.
  • Met tight deadlines with fast and accurate typing skills.

Education

MSc - Pharmaceutical Analysis

Sheffield Hallam University
Sheffield
09.2023 - 09.2024

B Pharm - Pharmacy

Mar Dioscorus College of Pharmacy
Trivandrum, India
09.2013 - 09.2017

Skills

  • Communication skills
  • Collaboration and teamwork
  • Information technology proficiency
  • Microsoft office suite mastery
  • Form filling
  • Basic accounting knowledge
  • Commitment to customer service
  • Office equipment operation
  • Data entry efficiency
  • Telephone reception
  • organisational understanding
  • Ordering supplies
  • Stock management
  • Purchasing and supplies administration
  • Confidentiality maintenance

Certification

  • Typewriting & Microsoft Word Processing
  • Good Manufacturing Practices Training (GMP)– Credence Hospital (2022)
  • Pharmacovigilance & Drug Safety Training – Credence Hospital (2022)
  • UK ENIC, UK Framework levels- RQF Level6/ SCQF Level 10/ CQFW Level 6

Comparable UK qualifications- Bachelor (Honours) degree REFERENCE- 4001379557

Languages

English
Fluent
Malayalam
Fluent
Hindi
Fluent

Timeline

MSc - Pharmaceutical Analysis

Sheffield Hallam University
09.2023 - 09.2024

Hospital pharmacist

Credence Hospital
03.2022 - 08.2023

Pharmacist

A J Hospitals
07.2018 - 08.2020

Stock clerk

Aswas Community Pharmacy
09.2017 - 06.2018

B Pharm - Pharmacy

Mar Dioscorus College of Pharmacy
09.2013 - 09.2017
RESHMA RAJAN LEELAMMA RAJASEKARAN PILLAI