Reshma A Mitu
Multidisciplinary Business and Operations Professional
Birmingham
Summary
Results-driven professional with experience in warehouse quality control, retail management, sales, and brand promotion across Bangladesh and the UK. Currently working as a Quality Controller in a UK warehouse, ensuring process efficiency and product quality. Proven ability to optimize operations, drive sales growth, and enhance customer engagement. Skilled in team leadership, process improvement, and client relationship management in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Quality Controller
Hello Fresh Warehouse
10.2024 - Current
- Executed daily warehouse tasks, ensuring adherence to safety standards
- Picked orders to meet productivity targets.
Developed and maintained quality control documentation, including audit reports and process manuals. - Collaborated with production teams to implement corrective actions following audit findings.
- Ensure compliance with food safety regulations, including HACCP (Hazard Analysis and Critical Control•
Points).
Retail Store Manager
Giordano Clothing LTD
02.2023 - 03.2024
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
- Completed routine store inventories.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Sales Representative
Samsung Electronics Home Appliances
04.2021 - 01.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Senior Brand Promoter
Unilever Company
09.2018 - 01.2021
- Boosted brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Handled customer inquiries promptly and professionally while providing knowledgeable recommendations based on their needs or interests.
- Assisted in the development of eye-catching visual merchandising displays to attract customers and drive sales growth.
- Trained and mentored new Brand Promoters to ensure consistent messaging across all promotional activities.
- Successfully launched new products by organizing launch events, coordinating social media campaigns, and training staff on product knowledge.
Education
BBA - Finance
Dhaka International University
Dhaka 04.2001 -
Skills
Advanced MS Office Suite proficiency
Hobbies
- Entrepreneurship & small Business
- Event Planning
- Travel & cultural Exploration
- Volunteering & Charity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
On-SiteRemoteImportant To Me
Career advancementCompany CultureFlexible work hoursHealthcare benefitsPersonal development programsTeam Building / Company RetreatsQuote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Quality Controller
Hello Fresh Warehouse
10.2024 - Current
Retail Store Manager
Giordano Clothing LTD
02.2023 - 03.2024
Sales Representative
Samsung Electronics Home Appliances
04.2021 - 01.2023
Senior Brand Promoter
Unilever Company
09.2018 - 01.2021
BBA - Finance
Dhaka International University
04.2001 -
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