Reshma Kunwar
Sales Assistant
London
Summary
Reliable and customer-focused individual with exceptional communication and numerical skills, coupled with keen ability to handle transactions accurately and efficiently. Proficient in providing excellent customer service and managing cash registers. Ready to contribute positively to cashier and sales Assistant role.
Overview
2
2
years of professional experience
Work History
Cashier
Bhat-Bhateni Supermarket and Departmental Store
Kathmandu, Kathmandu
08.2022 - 06.2023
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Greeted customers entering store and responded promptly to customer needs.
- Balanced till at end of day, maintaining accurate records.
- Handled high volumes of transactions during holiday seasons efficiently.
- Scanned products quickly, memorising codes and prices for unmarked products.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Checked customer ID when selling age-restricted items, following store policy.
Sales assistant
SalesBerry Department Store
Kathmandu, Nepal
01.2021 - 07.2022
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Improved customer service by efficiently handling queries and complaints.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Managed till operations smoothly, reducing waiting time for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Maintained knowledge of products and features to provide recommendations to customers.
- Collaborated with sales managers to meet target quotas.
- Prepared orders for customers with wrapped, bagged and boxed items.
Education
Higher Secondary School - Accounting
Orient College Basundhara
KathmanduSkills
Till balancing
Credit card payment processing
Cash drawer reconciliation
Excellent verbal communication
Customer transactions
Monetary transactions
Alcohol licensing laws and compliance
Bank transactions
Coin counting
Cash handling policies
POS Systems
Complaint handling
Cash management
Customer greeting
Bagging and packaging
Currency knowledge
Languages
English
Intermediate
Hindi
Intermediate
References
References available upon request.
Timeline
Cashier
Bhat-Bhateni Supermarket and Departmental Store
08.2022 - 06.2023
Sales assistant
SalesBerry Department Store
01.2021 - 07.2022
Higher Secondary School - Accounting
Orient College Basundhara