Reon Curling

• This role was an Online Assistant at Sainsburys the Sutton branch
• My job was to pick customer items using a handset and keep up to my targets of Items picked per hour (IPH)
• Assisted clients in placing orders, thereby improving their shopping experience.
• Maintain knowledge of all products offered by the company; assisted customers make informed decisions.
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This role as a Self Serve Assistant, The main duties were isle maintenance in the department, using the desk to help customers find product information. Heavy Lifting was also involved.

Other duties involve:

• facilitating the smooth running of operations through efficient task management.
• Taking on additional tasks on manager's request.
• Used problem-solving skills to resolve challenges and prioritise workload.
• Coordinated team meetings to enhance communication and productivity.

From 2017-2019 I worked for Sainsburys as a customer assistant in the General Merchandise department.

• This role required me to provide top-quality customer service, resulting in high levels of customer satisfaction.
• Coordinating deliveries with suppliers to maintain stock levels.
• Helped unpack and shelve deliveries quickly ensuring all items were available for sale.
• Working closely with team members to achieve collective goals and objectives.

My current role is at Royal Mail as a postman, my main duties and requirements are as follows.

• Sorting mail efficiently to ensure accurate deliveries.
• Handling fragile and/or heavy items carefully, ensuring they arrived undamaged.
• Managed high volume of mail and parcels, maintaining quality of service.
• Handling customer complaints courteously and professionally, resolving issues effectively.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
• Maintained vehicle in clean condition whilst adhering to company's maintenance schedule.
• Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.