Renn Booth

-Communicate with clinical staff to assess demand for clinical equipment and liase with higher management and Procurement to place orders across 3 different wards

-Create informational posters for staff or patients, including EDI information

-Facilitate communication between clinical staff and Ward Managers and Matron where management are not immediately available

-Engage in a positive, collaborative approach to work and assist with administrative tasks with unrelated departments to improve staff and patient experience

-Communicate positive feedback about staff members where patient has given consent to support a supportive work environment.

-Maintain accurate staff records of over 60 staff members whilst mainting confidentiality

-Increased efficiency of ward ordering from Procurement in order to anticipate increased demand for clinical equipment

-Provided cover for staff by presenting reports and financial change request to Departmental representatives

-Ensure timely correspondence between staff and management via email and letters as well as arranging meetings between staff and managers according to personal diaries

-Create monthly agendas for the divisions' Clinical Improvement Group, book meeting rooms and present departmental reports. Produce accurate minutes of meeting and liase with the meeting chair and clinical groups to ensure efficient production of department reports

-Monitor incorrect discharge of postnatal patients on hospital system and redirect patient referrals to the correct Community teams

-Utilised effective and empathetic communication skills to descalate emotional situations

-Maintained communication between delivery suite, antenatal and postnatal maternity wards regarding transfer/discharge of patients or escalating concerns

-Effective communication skills to update Community midwife teams of patient concerns or issues, advising patients on the most appropriate line of communication to take.

-Managed admission, discharge and transfer of ward patients on the Patient tracking system

-Managed transfer of patient and baby discharge information to the correct Community Midwife team

-Recorded lab sample results and communicated to the appropriate midwife or doctor