Renju Ramakrishnan
Summary
Detail-oriented professional focused on evaluating and minimising financial risk. Transforms various information to guide business planning and review existing processes. Focused on solutions to mitigate risk and meet client needs. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
7
7
years of professional experience
Work History
Expert Insurance Specialist
Allianz SE
03.2020 - 09.2023
- understanding the target market, identifying the unique selling proposition, defining the sales process, and building a strong sales team.
- customer service skills.
- the ability to work well with others.
- patience and the ability to remain calm in stressful situations.
- to be thorough and pay attention to detail.
- sensitivity and understanding.
- persuading and negotiating skills.
- the ability to use your initiative.
- excellent verbal communication skills
- Assessed customer insurance needs through in-depth analysis and consultative sales approach.
- Processed client paperwork to calculate premiums and enrol in insurance plans.
- Responded quickly to client requests with excellent systems knowledge.
- Provided relevant information along with attentive customer service to all customers.
- Suggested add-ons and increased coverage levels to maximise sales opportunities.
Team Member at TVS
TVS
01.2017 - 02.2020
- Participated in continuous product development training to maximise sales potential.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
- Customised service offerings to accommodate consumer needs.
- Referenced weekly sales ad and promotional signage to verify and enforce correct pricing.
- Closed large sales to exceed quota and align with company targets.
- Utilised financial statistical data to evaluate sales information.
- Applied processes and systems with proven results to increase customer satisfaction.
- Studied competitors to develop innovative selling strategies.
- Replenished items and organised displays to keep stock looking professional.
- Advised customers on product range, price, delivery, warranties and product use.
- Set up temporary sales structures at markets to attract new customers.
- Built displays of items for special promotions and updated signs with correct pricing.
- Assessed customer product budget and requirements through consultations.
- Met sales targets through proactive promotion and excellent customer service.
- Took stock of products and updated inventory records with new totals.
- Researched new clients for sales team, inputting contact information into Salesforce.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Master of Science - International Business Management
University of Hertfordshire
Hatfield, United Kingdom10.2025
Skills
- Mid-Term Adjustments
- INSUREacess Salesforce Integration
- InsuranceFaces
- Insurance Sales Expertise
- Premium Calculations
- Policy Renewal Processing
- Insurance Risk Analysis
- Customer Service
- Operations Management
- Underwriting and Adjustments
Timeline
Expert Insurance Specialist
Allianz SE
03.2020 - 09.2023
Team Member at TVS
TVS
01.2017 - 02.2020
Master of Science - International Business Management
University of Hertfordshire
Similar Profiles
Vineeth RaviVineeth Ravi
Senior Customer Service Representative at Allianz SESenior Customer Service Representative at Allianz SE
Mariana HoffmannMariana Hoffmann
Business Analyst at Allianz SEBusiness Analyst at Allianz SE
Nikhil NairNikhil Nair
Software Engineer at Allianz SESoftware Engineer at Allianz SE
Sophie SamSophie Sam
Head of Reviews and Controls – Risk & Control Unit, Group Compliance at Allianz SEHead of Reviews and Controls – Risk & Control Unit, Group Compliance at Allianz SE
Ivy D. MooreIvy D. Moore
Social Insurance Specialist/Disability Program Expert/Program Leader at Social Security AdministrationSocial Insurance Specialist/Disability Program Expert/Program Leader at Social Security Administration