Rengin Ordek
Halewood CP, Knowsley,England
Summary
Customer-focused professional with experience in customer service and problem-solving. Creates welcoming environments and ensures smooth dining experiences while managing high-pressure situations. Committed to delivering exceptional service that enhances team success and leaves a lasting impression.
Overview
5
5
years of professional experience
Work History
Barista
The Viking grill
Widnes, England
08.2024 - Current
- Managed customer interactions for two years, assessing needs, processing payments, and preparing drinks and desserts.
- Assisted kitchen staff during busy periods by serving food and preparing dishes, ensuring timely service and customer satisfaction.
- Developed strong communication skills by addressing customer inquiries and resolving issues related to food and service.
- Assisted with opening and closing procedures in the coffee shop, ensuring all equipment was cleaned thoroughly.
Waitress
cafe on the corner
Knutsford , England
03.2021 - 06.2022
- I was responsible for serving the food, taking orders and talking with customers. I was in the cafe from opening until Closing times.
- In saturday and Sunday I was working in the upstairs usually for the big group tables around 8-9 people. I built my communication skills and also learned how to manage stressful situations.
- Developed health and safety procedures to reduce food-related risks, ensuring customer safety.
Education
A-Levels - A levels
Liverpool college
Liverpool 2024 - 2026
GCSEs - GCSE
Halewood high school
Halewood, KWL 2020 - 2023
Skills
- Beverage preparation
- Espresso preparation
- Order management
- Client engagement
- Team collaboration
- Time management
- Stress management
- Communication skills
- Problem solving
- Positive attitude
Languages
English
Advanced
C1
Turkish
Proficient
C2
Timeline
Barista
The Viking grill
08.2024 - Current
Waitress
cafe on the corner
03.2021 - 06.2022
A-Levels - A levels
Liverpool college
2024 - 2026
GCSEs - GCSE
Halewood high school
2020 - 2023