Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic
Renel Holland

Renel Holland

PMO Manager
South Wimbledon,London

Summary

Experienced PMO Manager with outstanding project and program governance experience developed across a wide range of business sectors including Banking, Retail, Facilities Property Management, Life Science and Pharmaceutical, FMCG and insurance. Driving transformation and change improvement through strategic reviews and the introduction of robust methods and processes in program management; this includes considerable experience of managing the PMO capability for new program or projects, defining improvements, and deploying tools or developing enhanced processes for existing PMO functions. An initiative-taking and energetic individual with a passion for coaching and mentoring who consistently delivers high value PMO services.

Overview

26
26
years of professional experience
7
7
Certificates
5
5
years of post-secondary education

Work History

PMO Consultant

RenaissanceRe Insurances (UK) Limited
London, UK
12.2022 - 03.2023
  • Responsible for management and implementation of Payroll solution for each country.
  • Met project deadlines without sacrificing quality, time and cost.
  • Managed projects stakeholder engagement through requirements validation, configuration, data migration testing, training and embedding Business as Usual.
  • Achieved project deadlines by coordinating with contractors and vendors to manage performance.
  • Provided personalized end-user training, offering education via in-person and online courses
  • Managed projects from end to end
  • Achievement:
    Successful implementation of Ireland in 2022. Switzerland 24/02, Singapore 16/02, UK 16/02.

PMO Delivery Lead and Project Manager

Mitie
London
02.2022 - 09.2022

Managed the Forte, Maximo program which aim was to deploy systems and processes to enable Technical Services to move to a technology-led offering.

  • Representing Program board, ensuring accurate program board reporting with weekly updates
  • Gathering and completing impact assessments from team and Creating change requests to program
  • Escalating risks & issues to program tracking and the management of overall RAID and program health checks Scrums
  • Managed, designed, and implanted project delivery lifecycle processes and ensured successful hand over to Business as Usual.
  • Head up the L&D training, coordinated the logistics to Train 1600 employees remotely, content Successful go live
  • Planned, designed, and scheduled phases for the project

PMO Delivery Lead

Booking.com
London
10.2021 - 02.2022

As PMO Lead successfully setup of a Project Management Office with a plan to review program level roles in line with Booking Organization Re-design

  • Performed effective program communication strategy both internal & external to other stakeholders, including other Business Units in booking holding
  • Program communication strategy (internal & external to other stakeholders, including other Business Units)
  • Program Resource Management - Maintain program RACI, Resource allocation for accounting, Check / maintain PTO Calendar,
  • Maintained active/non-active vendor records, Manage consultant hours against contract
  • Contractor on-boarding on to Booking systems, Asset management and decommissioning of contractors

Transformation PMO Manager

Ted Baker
London
08.2020 - 10.2021

Worked in partnership with the Head of Business Solutions and IT to help them implement their digital strategy and build and "OMNI" Channel

Working closely with the Transformation Team to implement a digital platform, opening new branches both local and internationally in line with Ted’s transformation

  • Setup and establish effective Transformation Governance structure to support delivery of Transformation Roadmap
  • Set up Project Management Office in Ted, create Project PMO Toolkit which is adopted as Ted
  • Create Transformation Portfolio plan fully resourced, alongside summar0y Plan on Page
  • Regular review of progress against scope, time, cost with Project Managers / Program Managers and Status reporting
  • Ensured top-down strategic alignment in Ted - Successful roll-out of Transformation Governance roadmap
  • Improved visibility and transparency - Provided weekly status updates from project work-stream level to program level enabling all to have view of 16 projects in Portfolio delivery (In excess of £10M budget)
  • Created on-boarding deck which can be tailored to any project within portfolio
  • Managed resource at portfolio level and being able to provide resource management views to support forecasting

Group Pricing Manager

Compass Group
London
03.2020 - 04.2020

Unfortunately, due to COVID-19 the contract was terminated

  • Performed year on year analysis of their financial forecasting model to determine if inflation both internal and external have been met across 1500+ client base
  • Identifying gaps in year-on-year forecasting and providing new pricing strategy for 2021.

Workday PMO & Test

Equinix, Solutioning Manger
California
10.2019 - 01.2020

Project with emphasis in upgrading their commercial and benefits management workday platform. At a crunch-point of the program lacking certain skills and people resource to help crucial test phase

  • Provided valuable knowledge transfer and project management best practice to team
  • Coaching and up-skill internal BAU resources to enable successful deployment of Workday
  • Implemented Project and Resource Management platform 10,000ft in global organization
  • Handling daily project activities across portfolio of projects, Developed training presentations and communications
  • Manage UAT phase of Talent and Rewards from - UAT, defect tracking, prioritization to reporting
  • Oversee implementation by improving current processes while improving consistency and efficiency of delivery
  • Analyzing current Project Management documents and implemented business management toolkit
  • Delivered Smartsheet toolkits for Human Resources to manage projects globally for effective project tracking.

Workday PMO Specialist

Deutsche Bank AG
London
01.2019 - 09.2019

Worked on the implementing an end-to-end Workday Program a fundamental building block in HR IT contribution to Deutsch Bank’s digitization strategy across the entire HR landscape and more specifically the implementation of those processes in Workday

  • Focused on transformation of operations and enabling Digital Workplace
  • Redesigning workplace tools to ensure clarity around responsibility, embed culture of personal responsibility, increase transparency, and reinforce standards with end-user experience being key
  • Provided project tracking, risk reporting, program controlling, documentation and business case reporting up to £6 million
  • Responsible for tracking, analyzing, and reporting progress during global implementation for 80,000 users
  • Manage UAT phase by coordinating logistics and training
  • Responsible for on-boarding of 380 global testers within Workday UAT across platforms including
  • Facilitated training and development of project team, testers, and end users through LMS and presentations
  • Managed training of workday Program team, being main point of contact for any workday training

PMO Manager

Nomad Foods
London
09.2018 - 11.2018
  • Managed Administration, Reporting and Coordination of Nexus Integration Program
  • Implemented compliance with and alignment to emerging Nomad Foods Project methodology will be emerging Nomad Foods Project methodology will be important measure of success
  • Successfully managed status and tracked reporting to Program Management by reporting status of all projects within program and highlighting exceptions for management attention
  • Managed Integration Workstream leads and Program Manager in managing weekly progress meetings
  • Acted as point of contact for managing of program controls and tool-set in SharePoint and Excel including plans and RAID management.

PMO Manager

Syneos Health
London
02.2018 - 06.2018
  • Successfully set up Project Management Office by implementing best practice in line with PMO Principles while managing post-merger risk review and improving process
  • This was designed and deployed across projects within Portfolio
  • Championed for Shared Portal, CRM and Smartsheet for both internal and client side and designed and Implemented Quality Assurance process in various project life stages
  • Developed On-boarding Process for all accounts by standardization for each engagement including creating Business Development Pipeline management best practice reporting on Salesforce
  • Setting up PMO from scratch within post-merger environment and successfully delivered 9 initiatives within budget
  • Designed HR Recruitment Process to ensure efficiency in onboarding post-merger and set up Project Management office, toolkits, SharePoint, Salesforce, PMO Onboarding Handbook.

Workday IT PMO Analyst/Business Manger

Grosvenor Group
London
09.2016 - 05.2017
  • Maintain reporting on budgets and financials, RAID Logs and resource plans - Liaised with vendors set up interviews and successfully managed on-boarding and training of new starters
  • Managed HR and Workday project team deployment of workday - front end setting up times, profiles, client data setting and on-boarding within system and ensuring process acceptance throughout
  • Workday Project team post-implementation support set up time sheets, profiles, payment, and invoice tracking and debt management and reconciliations with vendors, clients and contractors and ensuring process management and acceptance throughout
  • Excellent communication skills, both verbal and written

Program PMO Analyst

IQVIA, IMS Health
London
04.2016 - 09.2016
  • Managed reporting on budgets and financials, RAID Logs and resource plans
  • Liaised with vendors set up interviews and successfully managed on-boarding new starters
  • Supporting HR and Workday project team deployment of workday and provide training on workday front end setting up profiles, objective setting, and on-boarding
  • Identified issues and mitigating actions and effectiveness of response.

PMO Analyst

Institute of Directors
London
01.2016 - 04.2016
  • Oversaw delivery of projects, ensured compliance and procedures while remaining within budget
  • Tracked project plans and achievement of agreed milestones and performance management
  • Establish PMO function resulting in successful delivery of IoD application within 3 months
  • Developed core processes to facilitate UAT testing of Members Pilot Application
  • Automated Room Occupancy program successful launch of IoD Application in public domain.

PMO Analyst

Bupa Global, Program
London
10.2015 - 12.2015
  • BUPA underwent regulatory review for Senior Managers with SIMR Regulatory Requirements 01/16
  • Facilitated Project Board meetings/workshops, coordinated diaries and complied analysis reports
  • Provided comprehensive support for maintenance of organizational culture and employee morale
  • Ensuring true versions for all related documentation are stored on CRM / SharePoint site
  • Designed new weekly highlight reports, delivery board reports, Program Board reports.

PMO Analyst

Simply Executive Search
London
08.2015 - 10.2015
  • Performed extensive diary management between clients, candidates and internal resources and HR
  • Facilitate workshops and coordinated meetings, developed meeting content and logistics
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics
  • Successfully on-boarded 10 resources onto Deutsche Bank AG, Managed entire recruitment process

PMO Analyst

Deutsche Bank AG
London
01.2015 - 08.2015
  • Deutsche Bank was undergoing major application transformation onto HP Cloud and overall, £1.6 billion spent
  • Developed weekly reporting packs for board level stakeholders provided detailed data on project status, budget financial analysis
  • Deliverable and dependency tracking ensuring quality management and Implemented governance and compliance requirements; arranged daily stand-up meetings and workshops while documenting outcomes
  • Streamlined IT on boarding process via optimized initiation documents and tracked headcount
  • Gathered requirements for work-steams, identified areas of improvement and issue and risk management tracking
  • Improved communications between 6 work streams through newly created PMO and Designed Governance
  • Reporting Practices thus ensuring timely delivery of status updates so to allow management to enforce decisions made on milestones and measure success.

Permanent Staff Member

Available on Request
London, UK`
12.1996 - 01.2015
  • Harrods Bank Limited – Temping Holiday cover EA to CEO Nov 2014 – Jan 2015
  • Korn Ferry, Temping Part time PMO Holiday Cover Nov 2014 – Dec 2014
  • GFT – PMO -Account Operations Manager Jun 2013 - Sep 2014
  • Capco – PMO-EA Clients – Deutsche Bank, Sainsbury’s and Lloyds Bank, JP Morgan, Nationwide, Jul 2010 - May 2013, BAML FA Compliance audit
  • Air Charter Service – EA and Facilities Manager Nov 2006 - Jun 2010
  • Ukuhweba Career Centre - EA / Office Manager Jan 2006 - Jun 2006
  • MTN/Vodacom South Africa – Sales Rep Jan 1997 - Jan 2006
  • Worked effectively in fast-paced environments

Education

A Levels -

Durban Girls High School
South Africa
01.1992 - 12.1996

Skills

    Key performance indicators

undefined

Certification

2018 - P3O Axellos

Software

O365 suite, Project and Visio

Jira

Sharepoint

Smartsheet

Clarity

Workday

Google

Timeline

PMO Consultant

RenaissanceRe Insurances (UK) Limited
12.2022 - 03.2023

PMO Delivery Lead and Project Manager

Mitie
02.2022 - 09.2022

PMO Delivery Lead

Booking.com
10.2021 - 02.2022

Transformation PMO Manager

Ted Baker
08.2020 - 10.2021

Group Pricing Manager

Compass Group
03.2020 - 04.2020

Workday PMO & Test

Equinix, Solutioning Manger
10.2019 - 01.2020

Workday PMO Specialist

Deutsche Bank AG
01.2019 - 09.2019

PMO Manager

Nomad Foods
09.2018 - 11.2018

PMO Manager

Syneos Health
02.2018 - 06.2018

Workday IT PMO Analyst/Business Manger

Grosvenor Group
09.2016 - 05.2017

Program PMO Analyst

IQVIA, IMS Health
04.2016 - 09.2016

PMO Analyst

Institute of Directors
01.2016 - 04.2016

PMO Analyst

Bupa Global, Program
10.2015 - 12.2015

PMO Analyst

Simply Executive Search
08.2015 - 10.2015

PMO Analyst

Deutsche Bank AG
01.2015 - 08.2015

Permanent Staff Member

Available on Request
12.1996 - 01.2015

A Levels -

Durban Girls High School
01.1992 - 12.1996
Renel HollandPMO Manager