Psychology BSc graduate with experience in community healthcare and special educational needs, bringing strong communication, interpersonal, observational and organisational skills. Experienced in supporting individuals with diverse physical, cognitive, emotional and behavioural needs, adapting my approach to individual circumstances and working effectively with professionals, families and carers. Confident handling sensitive information, following safeguarding procedures and maintaining professional boundaries. Academic experience includes psychological theory, neuroscience, qualitative and quantitative research methods, data collection and analysis, SPSS and evidence-based practice.
Overview
4
4
years of professional experience
Work History
Community Healthcare Assistant
Surrey and Sussex NHS Trust
Crawley, West Sussex
11.2024 - Current
Build trusting professional relationships with patients, using empathy, active listening and person-centred communication to support complex physical, cognitive and emotional needs.
Provided compassionate support to individuals in distress, promoting dignity, independence and autonomy during health changes.
Work collaboratively within multidisciplinary teams, communicating effectively with nurses, GPs, healthcare professionals, families and carers to support positive patient outcomes.
Observe and monitor changes in presentation, behaviour and wellbeing, recognising concerns and escalating appropriately.
Undertake patient observations and health assessments, recognising and responding promptly to signs of deterioration.
Safely administer medications, including insulin and anticoagulant injections, in line with training, competency and clinical policies. Provide catheter care in line with training and clinical guidelines and wound care, monitoring for changes, identifying concerns and escalating appropriately.
Apply safeguarding, risk awareness, confidentiality and professional boundaries when supporting patients.
Maintain accurate and confidential clinical records, documenting observations, care provided and changes in patient wellbeing.
Demonstrated sound judgement and resilience in managing competing priorities and challenging safeguarding situations.
Receptionist in Antenatal Clinic
Surrey and Sussex NHS Trust
Crawley, West Sussex
05.2024 - 10.2024
Welcomed patients, managed appointments, and addressed enquiries with empathy and strict confidentiality.
Delivered efficient reception and administrative support in a fast-paced antenatal clinic.
Collaborated with clinical staff to ensure accurate maintenance of patient information and records.
Teaching Assistant in Special Educational Needs
Brooklands School
Reigate, Surrey
02.2023 - 05.2024
Supported pupils with learning, communication, behavioural, and emotional needs by tailoring approaches to individual differences, fostering an inclusive environment.
Used supportive communication approaches, including PECS, TEACCH-based strategies and introductory Makaton, to enhance communication, understanding and engagement for pupils with additional communication needs.
Monitored behaviour, engagement, and emotional wellbeing, relaying relevant changes or concerns to ensure timely interventions.
Built positive and trusting relationships with pupils, providing patient, empathetic and individualised support.
Collaborated with teachers, SEN staff, parents/carers, and other professionals to maintain consistent support, enhancing pupil development.
Education
Bachelor of Science - Psychology
University of Bedfordshire
Luton
01-2022
Pearson BTEC Level 3 Diploma - Health and Social Care
Kingston College
Kingston upon Thames
01-2019
GCSEs -
The Priory CofE
Dorking
01-2017
Skills
Medication administration
Clinical observation
Clinical documentation
Record keeping
Patient care
Child and adult safeguarding
Accomplishments
British Psychological Society (BPS) Undergraduate Award – Recognised for academic achievement during my Psychology degree.
Timeline
Community Healthcare Assistant
Surrey and Sussex NHS Trust
11.2024 - Current
Receptionist in Antenatal Clinic
Surrey and Sussex NHS Trust
05.2024 - 10.2024
Teaching Assistant in Special Educational Needs
Brooklands School
02.2023 - 05.2024
Bachelor of Science - Psychology
University of Bedfordshire
Pearson BTEC Level 3 Diploma - Health and Social Care