Overview
Work History
Education
Profile
Core Competencies
Softwares
Professional Development
Timeline
Generic

Reneé Taylor

London

Overview

8
8
years of professional experience

Work History

KYC/AML Client Outreach Specialist

Bank of America
07.2023 - 08.2024
  • Contributed to financial crime prevention strategies for a global financial institution, ensuring AML/CDD compliance across multiple jurisdictions (EMEA – such as UK, Germany, France, Spain, Italy & APAC – such as China, India, Hong Kong, Malaysia)
  • Oversaw risk assessments and conducted Enhanced Due Diligence (EDD) for c.80 high-risk clients using the 1-3-5 review cycle, escalating complex issues to senior management as needed
  • Communicated with my portfolio of c.110 clients to remediate the findings from assurance reviews, ensuring compliance with regulatory obligations
  • These remediated files saw a pass rate of 90-95%
  • Collaborated daily with a team of 15 Analysts on and offshore to ensure AML/CDD, and EDD files are completed in line with the bank’s policy, procedures, guidelines and risk ratings and escalating where requirements do not meet jurisdictional compliance standards

Credit Support

Monument Bank
05.2023 - 07.2023
  • Conducted quality assurance on 20 property commercial lending KYC/CDD files, assessing financial crime risks in line with regulatory requirements
  • Monitored risk profiles for 20 commercial lending client portfolios, working with senior management to ensure proper documentation and compliance with financial crime regulations
  • Provided comprehensive analysis on business clients’ financial history to evaluate lending credibility

Financial Crime SME

Santander UK
07.2022 - 03.2023
  • Conducted 50+ enhanced due diligence (EDD) per month on a portfolio of high-risk client profiles, providing detailed recommendations on descoping where necessary
  • Worked closely with the team and senior stakeholders to ensure all financial crime assessments aligned with regulatory standards and best practices
  • Conducted gap analysis covering 50+ existing case files and remediating where necessary, reducing missing and outdated data by 95%
  • Key achievements: Identifying common themes, trends and process gaps across case files
  • Presenting cases to Material Risk Taker forums on an ad hoc bases where high-level review and compliance decisions were required

Team Lead, Customer Acquisition SME

Starling Bank
07.2021 - 07.2022
  • Built and led a team of 15 KYC SMEs, ensuring the team met performance standards for financial crime reporting and compliance with AML regulations
  • Designed and implemented procedural changes to improve risk assessments, which reduced average client onboarding wait times from 2 days to day 0
  • Wrote 15+ policies and procedures to improve processes in the bank
  • Key achievements: Delivered training and development programs for c.130 Analysts, contributing to the team’s knowledge growth and operational efficiency
  • This was done through writing and increasing policies and procedures in line with regulatory requirements and conducting sessions on each

Customer Acquisition SME

Starling Bank
07.2019 - 07.2021
  • Conducted risk assessments and provided final sign-off on complex applications
  • Created training materials, policies and procedures for 130+ Analysts to ensure onboarding accuracy
  • Subject matter expert in banking standards, anti-money laundering, financial crime, FATCA, CRS
  • Key achievements: Being promoted to SME Team Leader and successfully built out a team of SMEs from 2 to 15

Specialist Commercial Banking Executive

Arbuthnot Latham & Co., Limited
06.2016 - 07.2019
  • Managed high-value client relationships with a focus on KYC/AML due diligence, financial crime risk management and covenant compliance
  • Managing relationships with trading businesses with turnovers ranging from c.£1M - £15M
  • Conducted end-to-end KYC/KYB processes for client onboarding and portfolio management of over 50 legal entity clients
  • Key achievements: Member of the bank’s Fraud Committee
  • This sees my active input and contribution on managing and minimise financial fraud with the Bank (through being up to date with industry trends.)
  • Onboarding over 170 trading companies which has contributed to over £60m deposits and c.£30m lending in 2018

Education

BSc - Psychology and Criminology

University of East London
07.2016

Certificate - KYC & Customer Due Diligence Training

CPD
03-2025

Certified AML Specialist -

ACAMS
06-2025

Certificate - Level 2 Certificate in Principles of Team Leading

The Skills Network
05.2022

Profile

I am an accomplished KYC Subject Matter Expert (SME) with 13 years of experience and currently working towards CAMS certification. I am eager to leverage my expertise in Client Due Diligence, risk assessments (across various entity types), and leading Financial Crime Operations teams. With a strong background in conducting ongoing assurance reviews, I excel at collaborating with senior stakeholders to maintain the integrity of KYC controls.

Core Competencies

Team Leadership & Development, Operational Management, Data Gap Analysis, Financial Crime Risk Management, Regulatory frameworks expertise, Policy and Procedure Development, Stakeholder Management, Annual Client Reviews, KYC, AML, CDD, EDD, Onboarding

Softwares

Zendesk, SIRA, World-Check, CIFAS, Confluence, BusinessIQ, Risk Narrative, LexisNexis

Professional Development

  • NexGen Banking Summit UK, Group Futurista, 10/01/24
  • Young, Black and in Finance, Barclays Bank, 09/01/24

Timeline

KYC/AML Client Outreach Specialist

Bank of America
07.2023 - 08.2024

Credit Support

Monument Bank
05.2023 - 07.2023

Financial Crime SME

Santander UK
07.2022 - 03.2023

Team Lead, Customer Acquisition SME

Starling Bank
07.2021 - 07.2022

Customer Acquisition SME

Starling Bank
07.2019 - 07.2021

Specialist Commercial Banking Executive

Arbuthnot Latham & Co., Limited
06.2016 - 07.2019

Certificate - Level 2 Certificate in Principles of Team Leading

The Skills Network

BSc - Psychology and Criminology

University of East London

Certificate - KYC & Customer Due Diligence Training

CPD

Certified AML Specialist -

ACAMS

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