Summary
Work history
Education
Skills
Timeline
pwb
Rene Irvine

Rene Irvine

Gold Hill,OR

Summary

Enthusiastic and professional. Experienced in wide range of office, administrative, sales and service roles. Effective organizational skills, able to multi-task, prioritize and perform under pressure. Customer service at itʻs very best with that added touch of "Aloha".

Work history

Office Administrator/Service Coordinator

Clayton Homes of White City
White City , OR
10 2023 - Current
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Worked to facilitate positive, productive working environments through reliable administrative support.
  • Liaised with external vendors and service providers to address on-site maintenance and repair needs.
  • Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
  • Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
  • Accurately executed secretarial tasks, maintaining smooth administrative operations.

Lead Dispatch and Service Coordinator

Garrisons Home Distribution Center
Medford, OR
12 2020 - 04 2023
  • Responsible for scheduling all product deliveries based on cost efficiency and customer needs.
  • Collected outstanding payments, posted completed invoices and day end reconciliation and reports of warehouse recievables and load-outs.
  • Sold Garrisons in-house furniture protection plans.
  • Maintained delivery schedules(daily,weekly)
  • Provided Garrisons Home most excellent level of customer service for customers, vendors, sales floor team and managers.
  • Extensively used CRM platforms, Microsoft Office, Excell, Spreadsheets and Outlook.
  • Ran the in-house Service Department.

Senior Energy Advisor

Honeywell Industries International
Honolulu, HI
05 2018 - 08 2020
  • Recommended energy efficiency improvement methods to commercial, industrial and social audiences.
  • Conducted energy efficient data collection for the Hawai'i Public Utilities Commision(PUC).
  • Promoted implementation of the Hawaiian Electric Light Company energy savings programs/rebates for Hawai'i Island, O'ahu and Maui County.
  • Assisted in development on the Rapid Response Program for the Hawaiʻi Island 2018 lava flows.


Office Manager/ Administrator

Blue Ginger Construction Inc.
Hilo, HI
07 2014 - 04 2018
  • Supervised and managed a high-demand turnkey residential construction company.
  • Assisted along side with owner/contractor in facilitating job estimates, contracts and bonding, and well as HI County inspections for all projects.
  • Managed all operations if a busy construction office, including AP/AR, payroll and project timelines.
  • Worked closely with clients, vendors and governmental agencies such as OSHA, State and County permitting offices, and sub-contractors.

Sales and Marketing Coordinator

Hilton Grand Vacations Hawaiʻi
Waikoloa , HI
09 2008 - 04 2014
  • Workday with a high impact sales and marketing team for a worldwide brand of vacation ownership.
  • Competitive and performance driven corporate sales enviroment.
  • Worked with Hilton Honors Members and Hilton brand loyal customers/clients.
  • Adhered to to the highest standard of customer service professionalism in the hospitality industry.
  • Account management, customer relationship development, contract negoriation and intense product knowledge for a worldwide hospitality brand.
  • 2009/2010 and 2013 top VPG sales performer. 2011 and 2012 Team Lead.

Education

Business Administration

Windward Community College
1983 - 1985

Hawaiʻi Real Estate License - Real Estate Certificate Completion

Hawaiʻi Community College
2008 - 2008

Skills

  • State of Oregon Notarial Commission #1045624
  • Sales and Marketing
  • Proficient in Microsoft Word, Excel and Power Point
  • CRM/Platform knowledge
  • Analytical and critical thinking
  • Account Management
  • Microsoft Office Software
  • Customer Service
  • Multi-tasker
  • Team player
  • Time management




Timeline

Office Administrator/Service Coordinator

Clayton Homes of White City
10 2023 - Current

Lead Dispatch and Service Coordinator

Garrisons Home Distribution Center
12 2020 - 04 2023

Senior Energy Advisor

Honeywell Industries International
05 2018 - 08 2020

Office Manager/ Administrator

Blue Ginger Construction Inc.
07 2014 - 04 2018

Sales and Marketing Coordinator

Hilton Grand Vacations Hawaiʻi
09 2008 - 04 2014

Business Administration

Windward Community College
1983 - 1985

Hawaiʻi Real Estate License - Real Estate Certificate Completion

Hawaiʻi Community College
2008 - 2008
Rene Irvine