Renay Curran
Glasgow,Strathclyde
Summary
Talented shop owner with proven record of success in surpassing profit goals. Understands how to bring in and retain customers with expert promotional strategies. History surpassing targets with strengths in budget control, employee motivation and marketing.
Retail professional with hands-on experience managing daily operations, including inventory management, customer service, and staff supervision. Adept at creating engaging store layouts, handling vendor relations, and driving sales through promotional activities. Consistently ensures high standards of cleanliness and organisation to provide welcoming environment for customers.
Overview
25
25
years of professional experience
Work history
Shop Owner
The Fag Man
Easterhouse, Strathclyde
11.2015 - 02.2023
- Deliver exceptional customer service to create memorable shopping experiences for each guest.
- Leverage expert knowledge of vape products to identify and optimise sales opportunities.
- Demonstrated professional behaviour and can-do attitude while representing vape rulers with confidence.
- Assisted in monitoring stock levels effectively. Supported processes for ordering products to ensure timely deliveries. Aided in maintaining inventory accuracy through regular checks.
Beauty Shop Owner
The Strand
Glasgow, Strathclyde
10.2011 - 01.2015
- Provided organisational leadership and established business vision to achieve sales, profit and revenue goals.
- Devised marketing strategies to reach untapped markets, convert potential clients and amplify sales revenue.
- Determined optimal mix and levels of stock to meet demand and minimise costs.
- Developed customer loyalty programmes that increased repeat business and enhanced brand reputation.
- Used social media to expand market reach and facilitate sales agent recruitment.
- Stored stock safely and securely to maintain quality of goods.
- Maintained safe workplace by complying with health department regulations and food safety standards.
- Trained and supervised staff, fostering a positive work environment and enhancing team performance.
- Maintained high standards of store presentation and visual merchandising to create an inviting shopping experience.
- Managed daily operations of independent retail outlet, overseeing stock levels and financial transactions.
- Merchandised displays to showcase new and popular items.
- Actioned customer feedback to improve product and service provisions.
Professional Nail Technician
Bronze Connection
Glasgow, Strathclyde
06.2002 - 02.2010
- Utilised UV and LED lamps safely for gel applications, following manufacturer instructions.
- Addressed client feedback with professionalism and patience, resolving complaints to ensure client satisfaction and loyalty.
- Offered detailed consultations to clients, recommending nail shapes, colours, and treatments based on individual style and nail health.
- Implemented promotional strategies to attract new clients, including special offers and loyalty programmes.
- Maintained accurate client records, detailing treatments administered, preferences and products used for future reference.
- Performed pedicures, manicures, nail filing and nail varnish application.
- Booked client appointments and sent out reminder emails to avoid missed treatments.
- Handled cash transactions and processed card payments, maintaining accurate financial records for the salon's daily operations.
- Monitored the condition of clients' nails and advised on treatments for common issues such as brittleness or fungal infections.
- Liaised with suppliers and negotiated prices for nail care products and equipment, effectively reducing operational costs without compromising quality.
Hairdresser
Rainbow Rooms
Glasgow, Strathclyde
08.1998 - 03.2001
- Utilised a wide range of hairdressing tools and equipment with skill, maintaining them in excellent condition.
- Recommended home care hair regimens and treatments based on client hair quality.
- Negotiated with suppliers to secure the best prices for hairdressing supplies, improving salon profitability.
- Cleaned and sterilised hairdressing equipment after use, following health and safety protocols.
- Collaborated with colleagues to create a positive and supportive salon environment, contributing to team success.
- Contributed to social media content for the salon, showcasing before-and-after transformations and highlighting special offers.
- Managed appointments efficiently, maximising salon productivity and minimising client wait times.
- Developed strong relationships with clients, fostering loyalty and encouraging repeat business through personalised service.
Education
NVQ Level 5 - Makeup Artistry & T.V Film
New College Lanarkshire
Coatbridge 06.2023 - 6 2024
NVQ Level 5 - Beauty
New College Lanarkshire
Coatbridge 06.2022 - 6 2023
Timeline
NVQ Level 5 - Makeup Artistry & T.V Film
New College Lanarkshire
06.2023 - 6 2024
NVQ Level 5 - Beauty
New College Lanarkshire
06.2022 - 6 2023
Shop Owner
The Fag Man
11.2015 - 02.2023
Beauty Shop Owner
The Strand
10.2011 - 01.2015
Professional Nail Technician
Bronze Connection
06.2002 - 02.2010
Hairdresser
Rainbow Rooms
08.1998 - 03.2001