Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Renate Vries

Croydon,UK

Summary

A highly skilled professional with expertise in problem-solving, communication, and quality assurance. Demonstrates a fundamental proficiency in SketchUp Pro and PhotoShop, with a strong foundation in interior design concepts. Multilingual abilities enhance collaboration in diverse environments. Committed to delivering exceptional results under pressure while continuously expanding knowledge in design and technology.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

26
26
years of professional experience
1
1
Certification

Work history

SketchUp drafting and design

Michael Burton Carpentry
London, London
03.2025 - Current
  • Produced detailed drawings by carefully interpreting carpentry sketches.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Created 3D visualisations using SketchUp for clearer client understanding.
  • Produced 3D models using SketchUp to create realistic visuals of proposed spaces.
  • Created visualisations using SketchUp, enhanced presentation effectiveness.
  • Prepared presentations for clients using SketchUp, enhancing communication of design ideas.

Sales and customer service representative

Sparkle Carpet Cleaning
East Grinstead
12.2024 - Current
  • Ensured smooth running of operations with timely preparation of reports.
  • Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
  • Updated and maintained contact database, simplifying the process of reaching out to clients.
  • Enhanced productivity through effective coordination of tasks.
  • Improved customer service by managing appointment schedules effectively.
  • Maintained high standards of professionalism whilst interacting with customers.
  • Managed daily sales operations to achieve business objectives.
  • Collaborated with the team to meet monthly sales targets.
  • Established strong relationships with customers, enhancing brand loyalty.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Responded promptly to customer questions to improve customer loyalty and satisfaction.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Assistant surveyor

Kent Griffith Design
London, London
02.2022 - Current
  • Provided customer service, delivering high levels of satisfaction.
  • Used problem-solving skills to resolve challenges and prioritise workload.

Dental hygienist

several dental offices
the Netherlands
10.1999 - 11.2020
  • Prepared patients for dental surgery, reducing anxiety and discomfort.
  • Implemented preventative measures to reduce risk of oral disease.
  • Administered local anaesthetics to ensure comfortable treatments.
  • Worked as an integral part of the dental team, optimising service delivery.
  • Collaborated with dentists to create treatment plans for optimal results.
  • Managed office administration tasks, fostering a well-organised environment.
  • Identified signs of gum disease by conducting detailed inspections.
  • Educated patients on dental hygiene practices, enhancing their overall health.
  • Offered dietary advice linked to oral health, boosting client's well-being.
  • Maintained sterilised instruments for safe and effective patient care.
  • Assisted in the diagnosis of oral diseases for improved patient health.
  • Conducted X-rays to detect hidden dental issues.
  • Served a diverse range of patients, promoting inclusivity in dental healthcare.
  • Contributed to the maintenance of accurate records, ensuring efficient patient management.
  • Engaged with children and anxious patients using calm and friendly manner.
  • Kept accurate dental records and upheld patient confidentiality
  • Cared for patients recovering from major surgery and orthodontic treatments.
  • Improved and developed dental knowledge and techniques through continuing education courses and seminars
  • Treated peri-implant tissues and maintained implants.
  • Improved and developed dental knowledge and techniques through continuing education courses and seminars.
  • Improved clients' oral health through targeted hygiene advice.

Education

Interior Design

LOI (Leidsche OnderwijsInstellingen)
the Netherlands
03/2024 -

Diploma of Higher Education - dental hygiene

Hogeschool van Utrecht
Utrecht, the Netherlands
09/1995 - 01/1999

Senior Secundary Education (HAVO) - Dutch,English,German,French,Biology,Mathemathics

RSG (RijksScholenGemeenschap)
Heerenveen
09/1990 - 06/1995

Skills

  • Problem-solving
  • Communication skills
  • Calm under pressure
  • Quality Assurance
  • Knowledge of SketchUp Pro
  • Knowledge of PhotoShop
  • Multilingual
  • SketchUp Pro usage
  • Basic knowledge in interior design
  • Interior design concepts

Affiliations

  • photography
  • dogs
  • taking walks in nature
  • CrossFit and rowing

Certification

Certificate of Photography 16 January 2022.


Languages

Dutch
Native
German
Elementary
French
Elementary
English
Fluent

Timeline

SketchUp drafting and design

Michael Burton Carpentry
03.2025 - Current

Sales and customer service representative

Sparkle Carpet Cleaning
12.2024 - Current

Assistant surveyor

Kent Griffith Design
02.2022 - Current

Dental hygienist

several dental offices
10.1999 - 11.2020

Interior Design

LOI (Leidsche OnderwijsInstellingen)
03/2024 -

Diploma of Higher Education - dental hygiene

Hogeschool van Utrecht
09/1995 - 01/1999

Senior Secundary Education (HAVO) - Dutch,English,German,French,Biology,Mathemathics

RSG (RijksScholenGemeenschap)
09/1990 - 06/1995

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Renate Vries