Reliable and driven hard worker with background in sales, customer service and housekeeping. Offering strong interpersonal skills and proactive approach to customer service. Ready to use and develop communication, organisational, and teamwork skills.
Overview
8
8
years of professional experience
Work History
Private housekeeper
Jonathan Gerson
Bournemouth, England
11.2023 - Current
Maintained pristine living spaces by performing thorough cleaning and sanitation tasks.
Delivered superior service with exceptional attention to detail in all housekeeping tasks.
Organised household belongings for easy access and maintained orderliness.
Performed deep-cleaning tasks for a refreshing living environment.
Upheld family privacy with discretion whilst carrying out duties as required.
Demonstrated proficiency in using modern cleaning equipment to enhance work efficiency.
Conducted inventory checks regularly to avoid shortages of essential supplies.
Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
Reported damages and breakages, promptly repairing items and arranging replacements.
Kept kitchens immaculately clean for optimised health and hygiene standards.
Store Assistant
Black Sea Supermarket
Bournemouth, UK
04.2021 - 04.2023
Enhanced customer service by responding promptly to queries.
Maintained store cleanliness for an appealing shopping environment.
Improved product availability by effectively restocking shelves.
Processed transactions swiftly to reduce customer waiting time.
Assisted customers, resulting in a positive shopping experience.
Managed inventory effectively to prevent stock shortages.
Ensured products' freshness by regularly checking and removing expired items.
Coordinated with team members for smooth store operation.
Carried out price checks accurately for correct billing at the till point.
Updated product labelling and pricing to reflect discounts and offers.
Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Requested and checked customer IDs at checkout for age-restricted products.
Kitchen and bar cafe team member - Full time
Travelodge Bournemouth Seafront Hotel
Bournemouth, UK
03.2020 - 03.2021
Greeted guests, checked bookings for breakfast or dinner and escorted guest to tables, consistently checking their requirements and providing response to their enquiries
Presented menus, explained menu items and made recommendations along with assisting guests with particular food allergies and preferences to select items
Checked orders for accuracy, quality and presentation standards
Served and cleared food following correct etiquette
Communicated with kitchen staff directly and via computers
Checked processing of payments was accurately performed and efficiently resolved queries
Cleaned tables, removed dirty dishes, and replaced table linens
Cleaned and polished furniture, shelves, walls, and equipment
Delivered reliable customer service with attention to detail even under high pressure.
Completed opening and closing checklists to create welcoming store environment.
Reference: Paula Mepham, manager: 07818028537
Chef Assistant
Olive Cafe
Bournemouth, UK
09.2019 - 03.2021
Assisted chef in the preparation of food (such as dishes, salads and desserts)
Prepared breakfast and lunch for customers
Plated all the food in a delicious and professional standard
Assisted the Head Chef with menu planning
Covered for the Head Chef's duties and responsibilities in his absence
Performed stock rotation through the day
Performed date checks on a daily basis and removed out of date items
Operated kitchen machinery
Washed and prepared food for cooking
Set up the kitchen in preparation for a shift
Ensured Health & Safety and Hygiene standards are followed at all times
Reference: Ozy, owner :07841114030
Instore staff member - part time
Dominos Pizza
Christchurch, UK
09.2016 - 12.2019
Checked equipment to ensure correct working order
Learned hard work ethic while working in a fast pace environment in an organized manner
Progressed in decision making/problem solving skills under stressful conditions with other team members
Examined, stored and dated foodstuffs and rotated them on a regular basis
Cleaned and sanitized work areas, equipment and utensils
Complied with food quality control procedures and maintained food productivity at all times
Kitchen and bar cafe team member - Full time
Travelodge Bournemouth Seafront Hotel
Bournemouth, UK
04.2019 - 09.2019
Room attendant
Travelodge Bournemouth Seafront Hotel
Bournemouth, UK
08.2016 - 05.2017
Performed cleaning duties to maintain hotel rooms in a clean and orderly manner, including common areas and the preparation of vacant rooms
Made beds, replenishing linens, cleaning bathrooms, vacuuming halls, dusting, and mopping
Checked all vacant rooms daily to keep fresh
Cleaned and returned vacant rooms to occupant-ready status
Disposed of trash, waste, and other disposable material
Maintained all equipment used in completion of housekeeping duties
Attended and fulfilled guests requests following hotels rules and policies
Education
Educational Vocational High School Degree - Nursery-Primary School Teacher
Skills
Well motivated person
Quick learner
Good team worker
Proper and fast worker
Customer Service
Patience under pressure
Cash handling proficiency
Multilingual communication :- hungarian (native language)
- english (intermediate)
- romanian (intermediate)
Personal Information
Age: 26
Timeline
Private housekeeper
Jonathan Gerson
11.2023 - Current
Store Assistant
Black Sea Supermarket
04.2021 - 04.2023
Kitchen and bar cafe team member - Full time
Travelodge Bournemouth Seafront Hotel
03.2020 - 03.2021
Chef Assistant
Olive Cafe
09.2019 - 03.2021
Kitchen and bar cafe team member - Full time
Travelodge Bournemouth Seafront Hotel
04.2019 - 09.2019
Instore staff member - part time
Dominos Pizza
09.2016 - 12.2019
Room attendant
Travelodge Bournemouth Seafront Hotel
08.2016 - 05.2017
Educational Vocational High School Degree - Nursery-Primary School Teacher