Renata Zakrzewska
Deputy Manager
Hayton, Retford,Nottinghamshire
Summary
· CQF Level 5 Management
· Experience of administering medication, EMEC
· Multitask working person
· Experience of leading & managing a team and management role,
· Experience of caring for individuals in a health care setting to include completing
· personal care and understanding dementia and mental health.
· Understanding of safeguarding adults at risk health & safety requirements related to running a care home and infection control
· Understanding of the regulations and legislation within the care profession
· Understanding of CQC, national minimum standards and key care principles
· Flexible and committed approach to work and colleagues
· Computer / Microsoft Office and Excel literate
· Focused, organized with decisive decision-making skills
· Ability to work on own initiative and to influence others
· Highly numerate and logical problem-solving ability
· Creative and motivated to meet targets and deadlines
· Very good attendance and punctuality
· Strong organizational and decision-making skills
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
DEPUTY HOME MANAGER
HC - One
Bingham, Nottinghamshire
02.2021 - Current
- Administering, recording, and ordering medications (EMEC) in line with the care home medication policy and ensuring care plans are kept up to date
- Writing the mental capacity act and DoLS including assessments and care plans
- Participate in setting and monitoring standards of care and to participate in quality improvement programmers as required
- Supervise staff ensuring that the standard of work is carried out in accordance with company standards
- Supporting manager to run workplace, including covering in their absence and ensuring standards of care are maintained
- Safeguarded elderly residents under care, meeting individual health and wellbeing needs.
- Ensure the service safely plans staffing levels and complies with legislation and regulatory requirements
- Helping the service to recruit and develop new care workers, supporting, supervising and performance managing them
- Applied holistic approach to social services, maintaining long-term wellbeing of elderly residents.
- Assessment, pre-admission new resident
- Managing investigations including minute taking and report writing
- Manage attendance and absence management including timesheets and payroll
- Demonstrated leadership in social service cases, managing ethical issues and taking decisive actions.
- Developed procedures and performance standards for nursing, personal care and administrative staff.
- Recruited and trained compassionate staff to provide high quality care services.
- Provided overall direction and management for care service, and facility.
CARE TEAM MANAGER
Runwood Care Home
Worksop
03.2019 - 01.2021
- Administering, recording, and ordering medications in line with the care home medication policy and ensuring care plans are kept up to date
- Assisting residents with their intimate and personal care needs, according to them individual care plan whilst protecting privacy and dignity
- Reporting and recording any changes in a resident's behaviour, condition or needs and escalating to the Deputy Managers where appropriate to ensure we offer the best care possible for each resident
- Collected and verified employee timesheets and reported data to payroll.
- Communicated courteously with customers by telephone and email.
- Supporting adults with learning difficulties and challenging behaviour
- Writing the mental capacity act and DOLs including assessments and care plans
- Training co-ordination and monitoring
- Manage attendance and absence management including timesheets and payroll
- Assessment, pre-admission new resident
- Managing investigations including minute taking and report writing
- Office duties including IT skills - using outlook, word and excel including letter writing and minute taking
- Planned staff rotas to meet customer needs whilst remaining under budget.
Quality Care Manager
Barchester Care home
Newark on Trent, Nottinghamshire
06.2016 - 02.2019
- CQC compliant for home management
- Safeguarding protocols
- Supporting adults with learning difficulties and challenging behaviour
- Writing the mental capacity act and DOLs including assessments and care plans
- Training co-ordination and monitoring
- Manage attendance and absence management including timesheets and payroll
- Assessment, pre-admission new resident
- Managing investigations including minute taking and report writing
- Office duties including IT skills - using outlook, word and excel including letter writing and minute taking
- Constantly met care quality goals, ensuring optimal staffing levels and skill mix were achieved through effective rota management.
- Developed and updated personalised care plans suitable for patient needs.
- Worked with staff to promote company vision and ethos internally and within wider community.
- Developed nursing home goals and objectives for staff to comply with.
- Documented case management activities to maintain active records.
Senior Care Assistant
Branthwaite Care Home
Retford, Nottinghamshire
07.2009 - 01.2016
- Administering, recording, and ordering medications in line with the care home medication policy and ensuring care plans are kept up to date
- Assisting residents with their intimate and personal care needs, according to their individual care plan whilst protecting privacy and dignity
- Reporting and recording any changes in a resident's behaviour, condition or needs and escalating to the Deputy Managers where appropriate to ensure we offer the best care possible for each resident
- Providing individual care for our service users
- Checking and monitoring of quality and assurance
- Managing investigations including minute taking and report writing
- Office duties including IT skills - using outlook, word and excel including letter writing and minute taking
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Submitted reports to manager regarding status of client.
Senior Care Assistant
Ollerton Manor Care Home
05.2006 - 06.2009
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Completed care plan documentation to chart progress and improve resident health outcomes.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Monitored client health conditions and reported immediate issues to manager.
- Administered medications in line with care plans and nursing team guidance.
- Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
- Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
Education
CQF Level 5 in Health & Social Care Management -
Lifetime
10.2021 - 08.2023
NVQ Level 3 - Level 3 Diploma/NVQ in Health & Social Care
Lifetime
2018 - 2019
Diploma - EDI Level 2 NVQ Certificate in Team Leading
EDI
2014 - 2015
English Languages, ESOL, Entry 2
North Notts College
2005 - 2006
Postgraduate Studies Biology - Studies Biology
University of Warminsko
Olsztyn 2002 - 2003
Course of Oligophrenopedagogy -
University of Warminsko
Olsztyn 2001 - 2002
Protection of health - Pedagogue Therapist
School of Therapeutic Pedagogy
1998 - 2001
General Nurse, Specialist - Medical
Medical High School
Ilawa 1991 - 1996
Skills
CQF Level 5 Management
EMEC administration medication
Epilepsy, Administration of Buccal Midazolam
Dementia Awareness Course
Challenging Behavior Course
EDI Level 2 Certificate Managing and Safe Handling of Medicines
Blood Monitoring
Psychiatric Medication
Nutrition and Hydration Course
Falls Awareness and Falls Prevention
Intermediate Level Apprenticeship in Team Leading
Care Certificate set by Health Education England
Languages
English
Fluent
Polish
Native
Timeline
CQF Level 5 in Health & Social Care Management -
Lifetime
10.2021 - 08.2023
DEPUTY HOME MANAGER
HC - One
02.2021 - Current
CARE TEAM MANAGER
Runwood Care Home
03.2019 - 01.2021
Quality Care Manager
Barchester Care home
06.2016 - 02.2019
Senior Care Assistant
Branthwaite Care Home
07.2009 - 01.2016
Senior Care Assistant
Ollerton Manor Care Home
05.2006 - 06.2009
NVQ Level 3 - Level 3 Diploma/NVQ in Health & Social Care
Lifetime
2018 - 2019
Diploma - EDI Level 2 NVQ Certificate in Team Leading
EDI
2014 - 2015
English Languages, ESOL, Entry 2
North Notts College
2005 - 2006
Postgraduate Studies Biology - Studies Biology
University of Warminsko
2002 - 2003
Course of Oligophrenopedagogy -
University of Warminsko
2001 - 2002
Protection of health - Pedagogue Therapist
School of Therapeutic Pedagogy
1998 - 2001
General Nurse, Specialist - Medical
Medical High School
1991 - 1996
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