Renata Zakrocka
Chiswick,London
Summary
Focused Carer/ Cleaner providing consistent and high-quality services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards.
Overview
20
20
years of professional experience
Work history
Carer/Cleaner
Self Employed
2023.08 - Current
- Restocked, refreshed and sanitised bathroom facilities.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Made beds and changed sheets and pillow cases to hotel standards.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Cleaned and dried windows, mirrors and glass surfaces.
- Supported with laundry requests following customer specifications.
- Worked quickly to complete cleaning within allotted timeframes.
Housekeeper
2021.11 - 2022.03
- Cleans the rooms/bathrooms/ common areas
- Make guest room beds
- Replenish guest supplies
- Answer guest requests promptly on the floor
- Servicing of rooms
- Handover lost and found articles if any found in the room
- Arrange and stock the pantry with linen and supplies
Administrator / Front of house
Clerkenwell Motors
2013.06 - 2021.09
- Meeting and greeting clients
- Booking Jobs
- Sales invoicing and dealing with invoice queries
- Credit control
- Posting supplier invoices and paying suppliers
- Dealing with insurance companies and loss adjusters
- Raising bodywork and mechanical estimates
- Liaising with clients and suppliers
- Organising maintenance and repairs on all vehicles
- Workflow co-ordination and allocation
- Stock ordering and control
- Taking payments and allocating them
- Dealing with correspondence
- Front line customer service
Personal Assistant
WSG Garage
2007.01 - 2012.01
- Opening and closing premises
- Acting as a first point of contact, dealing with correspondence
- Posting supplier invoices
- Raising sales Invoices
- Credit Control
- Bank reconciliation
- Liaising with suppliers and clients
- Managing diaries and organising meetings and appointments
- Answering phone calls
- Ordering Stock
- Booking and arranging travel, transport and accommodation
LDSI
2006.03 - 2007.06
- Scanning and copying documents to agreed guidelines ensuring quality standards are met
- Finishing and binding documents.
Presesnt
Rae Lewis
2004.01 - 2006.01
Education
City and Islington Collage
2005
CACHE - undefined
Merit City and Islington College
2004
undefined
Elizabeth Garret Anderson School
2002
Skills
- Excel, Word, Outlook, Sage 50
Interests
Interests and Hobbies
, Cycling, cookery, Socialising, planning events and reading
Languages
English
Fluent
Polish
Fluent
Timeline
Carer/Cleaner
Self Employed
2023.08 - Current
Housekeeper
2021.11 - 2022.03
Administrator / Front of house
Clerkenwell Motors
2013.06 - 2021.09
Personal Assistant
WSG Garage
2007.01 - 2012.01
LDSI
2006.03 - 2007.06
Presesnt
Rae Lewis
2004.01 - 2006.01
City and Islington Collage
CACHE - undefined
Merit City and Islington College
undefined
Elizabeth Garret Anderson School