Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Renata Zagorska

London,UK

Summary

Dedicated cleaning professional with expertise in general and deep cleaning across diverse environments, including hotels, schools, and nurseries. Demonstrates a strong knowledge of health and safety procedures, ensuring high hygiene standards are consistently maintained. Known for exceptional attention to detail, effective time management, and organisational skills. A reliable team player who can also work independently to achieve optimal results. Committed to upholding cleanliness standards while seeking opportunities for career advancement in the cleaning industry.

Overview

12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Cleaner

Nursery
London, Walthamstow
2023.03 - 2025.12
  • Performed cleaning of classrooms, corridors, toilets, and common areas.
  • Maintained strict hygiene and safety standards in all cleaning tasks.
  • Utilised professional cleaning equipment and chemicals effectively.
  • Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.
  • Improved efficiency with careful planning and execution of daily housekeeping duties.
  • Ensured client satisfaction by providing high-quality cleaning services at all times.
  • Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
  • Performed laundry tasks, leading to clean and neatly folded clothes for clients.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.

School cleaner

Earlsmead Primary School
London
2020.10 - 2023.02
  • Assisted in setting up classrooms for special events or meetings, facilitated smoother proceedings.
  • Kept outdoor spaces clean by regular litter pickup from playgrounds and sports fields-contributed towards a pleasant external environment.
  • Responded quickly to spills or accidents; ensured immediate resolution reducing potential hazards.
  • Checked stock levels regularly; avoided shortage of necessary cleaning supplies.
  • Dealt with emergency cleaning situations promptly to prevent disruption of school activities.
  • Abided by health and safety regulations, ensured safer environment for all pupils and staff members.
  • Replenished supplies in washrooms timely for uninterrupted usage by students and staff members alike.
  • Maintained hygiene for a healthier student environment by disinfecting classrooms and washrooms.
  • Shared responsibilities, improved teamwork amongst janitorial staff.
  • Correctly used colour-coded equipment.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Worked quickly to complete cleaning within allotted timeframes.

Housekeeping Team Leader

YHA England and Wales
Cheshunt, Hertfordshire
2016.04 - 2020.09
  • Provided excellent customer service to resolve any complaints or concerns swiftly.
  • Promoted a positive work environment through open communication channels leading to increased staff morale.
  • Implemented new inventory control system to prevent shortages of essential supplies.
  • Ensured pristine conditions throughout hotel by supervising daily cleaning tasks.
  • Led team in deep cleaning procedures, resulting in a more inviting environment for guests.
  • Achieved high cleanliness standards with introduction of detailed checklists to team.
  • Promptly addressed any maintenance issues noticed during routine checks, increasing guest comfort.
  • Fostered a collaborative work atmosphere amongst team members, nurturing trust and communication.
  • Performed administrative duties such as shift scheduling and delegation of daily tasks efficiently.
  • Upheld hotel's reputation by strictly adhering to health and safety regulations during all tasks.
  • Ordered necessary supplies in advance, guaranteeing smooth operations at all times.
  • Refined staff training methods to enhance overall performance levels.
  • Streamlined housekeeping processes for improved efficiency and guest satisfaction.
  • Facilitated clear communication between housekeeping staff and front desk personnel, enhancing teamwork across departments.
  • Coordinated laundry operations, ensuring fresh linens available at all times.
  • Maintained the safety and security of guest property by enforcing strict access protocols.
  • Coached housekeeping staff to effectively plan and deliver on targets.
  • Actioned customer feedback to improve satisfaction ratings.
  • Communicated repair needs to maintenance staff for prompt remedial action.
  • Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
  • Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
  • Managed cleaning product stock in line with COSHH regulations.
  • Inspected rooms to confirm quality and attention to detail met brand standards.

Cleaner

West London Mission
London
2014.01 - 2016.01

Assisted with washing dishes during meal service.
Supported cleaning of kitchen post-service.
Helped maintain cleanliness of bathroom floors and carpets.

  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Communicated well with team across multiple locations.
  • Reported breakages to supervisor.
  • Correctly used colour-coded equipment.
  • Adhered to health and safety regulations to maintain safe environment for customers.
  • Vacuumed carpeted areas and mopped hard floors.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Followed health and safety standards governing correct use of chemicals.
  • Polished glass, mirrors and metal items to attractive shine.

Education

ESSOL - ENGLISH

Adult College Archway
London
2008.09 - 2009.07

COMPUTER COURSE FOR BEGINNERS -

ADULT COLLAGE
Torpoint, Cornwall
2013.09 - 2013.11

Skills

  • General and deep cleaning
  • Cleaning hotels, schools and nurseries
  • Knowledge of health and safety procedures
  • Attention to detail
  • Time management and organisation
  • Teamwork and ability to work independently
  • Maintaining high hygiene standards

Certification

  • Health and Safety Training
  • DBS Check
  • FOOD ALLERGEN
  • FIRST AID
  • FIRE TRNING

Languages

Polish – Native
English – Communicative

Timeline

Cleaner

Nursery
2023.03 - 2025.12

School cleaner

Earlsmead Primary School
2020.10 - 2023.02

Housekeeping Team Leader

YHA England and Wales
2016.04 - 2020.09

Cleaner

West London Mission
2014.01 - 2016.01

COMPUTER COURSE FOR BEGINNERS -

ADULT COLLAGE
2013.09 - 2013.11

ESSOL - ENGLISH

Adult College Archway
2008.09 - 2009.07
Renata Zagorska