Summary
Work history
Education
Skills
Languages
Timeline
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Renata Starsinskiene

Renata Starsinskiene

Birmingham

Summary

Self-driven and energetic Supervisor with 8+ years of progressive experience. Track record of effective staff management and a thorough knowledge of restaurant running and associated duties. Exceptional analytical approach with the ability to maintain records in a very organized manner. Gifted with effective problem-solving capabilities and vibrant team-building acumen.

Work history

Protection adviser

Kalon Financial Ltd
London
10.2023 - Current
  • Provide clients with advice and recommendations on protection products
  • Maintenance of required professional qualifications and continuing professional development
  • Ensure all files meet the standards set out by the company and regulator



Recruitment resourcer

A1 Personnel
Basildon, Essex
07.2018 - 04.2019
  • Working with RDB system
  • Sourcing candidates by using databases, social media, job boards
  • Interviewing/screening new applicants
  • Answering/making phone calls, managing mailboxes
  • Completion of all registration processes
  • Writing and uploading job adverts to all relevant job boards.

Sales assistant

Time Wholesale Services
Barking, Essex
08.2017 - 02.2018
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Built lasting relationships with clients through customer service interactions.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.

Assistant manager

Pizza Express
Basildon, Essex
09.2016 - 08.2017
  • Increased sales and exceptional customer service through effective Service Management
  • Coached and mentored, to ensure that staff understood all policies, programs and standards
  • Reduce and control expenses by improving resource allocation
  • Order all store supplies, food and accept daily deliveries from all vendors.
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Completed opening and closing procedures multiple times per week, completing reporting and security tasks.

Waitress/Supervisor

Pizza Express
London, United Kingdom
09.2008 - 12.2015
  • Evaluated performance of all waiters and prepared reports for management
  • Communicated with guests on regular basis and ensured that they are satisfied
  • Served all food and beverage as per restaurant standards and within the required time
  • Provided all customers efficient service at all times and cooperated with staff members for same
  • Provided quality training as per the required service standards.
  • Greeted and escorted guests to tables
  • Delivered checks, collected cash or credit card payments and provided receipt to customers
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Education

Bachelor of Science - Business ant Tourism Management

Canterbury Christ Church University
Canterbury
06.2023 -

Level 3 - Spanish Language

E-course
02.2022 -

GCSEs -

Volunge Gymnasium
Lithuania
1996/1996 - 2008/2008

Skills

  • Hospitality protocols
  • Record keeping
  • Multitasking
  • Decision making
  • MS Office applications
  • Customer-focused
  • Problem-solving

Languages

LITHUANIA
Native
ENGLISH
Fluent
SPANISH
Advanced

Timeline

Protection adviser

Kalon Financial Ltd
10.2023 - Current

Bachelor of Science - Business ant Tourism Management

Canterbury Christ Church University
06.2023 -

Level 3 - Spanish Language

E-course
02.2022 -

Recruitment resourcer

A1 Personnel
07.2018 - 04.2019

Sales assistant

Time Wholesale Services
08.2017 - 02.2018

Assistant manager

Pizza Express
09.2016 - 08.2017

Waitress/Supervisor

Pizza Express
09.2008 - 12.2015

GCSEs -

Volunge Gymnasium
1996/1996 - 2008/2008

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Renata Starsinskiene